- Professional
- Office in Hyderabad
Job Objective
- To drive HRSS agenda in respective region/ city, working in close partnership with city HR
- To provide end-to-end HR service covering the whole employee life cycle
- To work with central HRSS team on projects/ initiatives
Principal Responsibilities
- Employee Lifecycle Management: Provide end-to-end HR support, from recruitment (including interview scheduling and background checks) to onboarding, ongoing employee relations, and offboarding.
- Regional Collaboration: Act as the on-the-ground HRSS representative, collaborating with city HR colleagues, employees, and managers to gather feedback, identify issues, and implement solutions. Contribute to the continuous improvement of HRSS services.
- HR Systems and Data Management: Maintain accurate employee data in HR systems (e.g., Workday), support system enhancements, and implement HR projects.
- Process Improvement: Contribute to the development and revision of HRSS processes and Standard Operating Procedures (SOPs).
- Training Support: Assist with the logistical aspects of training programs (classroom and online), including record-keeping, payment processing, and CBG license management.
- Project Participation: Actively participate in and contribute to HRSS initiatives and projects, offering regional perspectives and solutions.
- Other Duties: Perform other duties as assigned.
Education and Relevant Experience
- Bachelor's degree or above.
- Minimum 5 years of experience in HR operations, with a proven track record of providing excellent service.
Functional / Technical Competencies
- Excellent communication, interpersonal, and problem-solving skills.
- Strong relationship-building abilities across all levels of the organization.
- Adaptable and able to work effectively under pressure.
- Strong teamwork and results-oriented mindset.
- Fluent in English and Mandarin Chinese (written and spoken).
- Proficiency in Microsoft Office Suite and HR systems (e.g., Workday).
