Membership Recruitment Coordinator at Girl Scouts of North East Ohio

Description

Full-time, hybrid position

POSITION SUMMARY:

The Membership Recruitment Coordinator is results-driven and responsible for generating interest in Girl Scouting resulting in new girl and adult members across all GSNEO geographic areas. As a member of the Membership Recruitment team, the Coordinator will work in collaboration with staff and volunteers to plan and schedule recruitment activities, generate excitement about Girl Scouting, and execute sales strategies to positively impact membership growth in the assigned areas.

MAJOR ACCOUNTABILITIES:

• Plan and schedule recruitment events in collaboration with Marketing, Volunteer Services and Support, volunteers, and cross-functional teams.
• Research and cultivate opportunities to engage community organizations, agencies and leaders, educators, and faith-based institutions to increase awareness and participation.
• Communicate and emphasize value to potential members and community organizations through various forms of marketing and communication. Ensure consistent branding, messaging and campaign tactics are used in all customer interactions.
• Support volunteer recruiters through regular engagement; training and ongoing support, timely and relevant communication, problem solving, conflict resolution, and recognition.
• Maintain accurate data to measure progress and contribute to shared team tasks such as status reports and goal setting.
• Assist with fulfillment process to ensure staff and volunteers receive branded marketing resources to distribute locally.
• Other duties as assigned.

Requirements

• College degree in marketing, communications, business, or a combination of work-related experience of 2 – 4 years in retail, sales, or customer service
• Commitment to inclusiveness
• Computer literacy and technical knowledge of computer programs such as Microsoft Office (Word, Excel and PowerPoint). Need to know or be able to learn to use GSUSA’s Salesforce CRM, Looker, and other programs.
• Strong human relations skills such as adaptability, team player, leadership, open-mindedness and positivity
• Organizational Skills
• Detail oriented
• Strong problem-solving skills
• Proactive and takes initiative
• Ability to communicate the written and spoken word with tact, diplomacy, and/or authority when necessary
• Well-disciplined and able to maintain confidentiality
• Knowledge of the Girl Scout program helpful