Office Assistant- Pointe Common Apartments Fullerton Part Time at WSH Management
WSH Management · Irvine, United States Of America · Onsite
- Office in Irvine
WSH Management is currently recruiting for a part time Office Assistant for a 65-unit affordable apartment community located in Fullerton, CA. The Office Assistant will assist the property staff with office operations. Responsibilities include: receiving phone calls, greeting visitors, securing resident signatures, assisting with lease transactions, and maintaining resident files in compliance order. Must be a team player, able to multitask, possess a positive attitude, and present professionally under all circumstances.
Reports to: Resident Manager
Office Assistant Job Duties:
Reports to: Property Manager
$23 to $24 per hour, commensurate with experience
Schedule: Monday to Friday 8am -1pm on property at Pointe Common Apartments
Office Assistant Job Duties:
Assist Property Staff with office operations for the apartment community
Receive and respond to phone calls and in-person visits
Greet and qualify prospects using guest cards and appropriate questions
Record all prospect interactions promptly
Demonstrate units and community features
Guide prospects through application process and secure deposits per company procedures and Fair Housing requirements
Secure signatures on paperwork prior to move-in
Conduct new resident orientation
Represent the company professionally at all times
Operate computers with accounting software to store and analyze information
Understand lease agreements and applications
Comply with all federal, state, and company policies and procedures
Use 10-key, copier, fax, and other office equipment as needed
Assist in lease transactions including typing leases and gathering applicant information
Help maintain compliance with Affordable Housing programs
Provide general clerical support to the office
Enforce community policies
Assist with placement and upkeep of signs, banners, and other marketing materials
Distribute newsletters and flyers
Assist with market surveys and competitive community shops
Report and ensure correction of unsafe conditions
Check and respond to all emails within 24 hours
Other duties as assigned to support the success of the property and team
Office Assistant Qualifications/Preferred Experience:
Must pass background and drug screening (a conviction does not automatically disqualify you)
High School Diploma or equivalent required; some college preferred
Minimum one year of customer service or apartment leasing experience preferred, or a combination of accounting education and customer service experience
Strong attention to detail and sales ability
Ability to support and contribute to the community team
Strong written and verbal communication skills in English
Proficiency in Microsoft Word, Excel, Outlook, and property management software
Professional appearance and demeanor at all times
Must have valid Driver’s License, reliable transportation, and current auto insurance (position may require driving)
Flexible schedule availability
Must comply with the employee handbook and demonstrate ability to resolve resident concerns professionally
Participate in training to remain compliant with applicable laws
Who we are:
Join a Team That Makes a Difference – WSH Management
For over 25 years, WSH Management has been a trusted leader in managing senior and multifamily apartment communities across California. With deep expertise in both affordable and market-rate housing, we proudly manage more than 80 communities and support a team of over 200 dedicated employees — and we’re still growing.
At WSH, we believe that great people make great communities. That’s why we invest in our team through comprehensive training, clear growth opportunities, and a workplace culture built on respect and collaboration. We were honored to receive the 2024 Employee Choice Award, and we’re committed to keeping that momentum going.
If you're passionate about service, teamwork, and personal development — we’d love to welcome you to our team.
WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made.
WSH Management is a drug free workplace.
WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO
How to apply: If you’re interested in applying for this position, visit our Careers Page at www.wshmgmt.com or click “Apply” at the top of this ad.
