Medical Staff Coordinator at County of Contra Costa, CA

About the Department

Why Join Contra Costa County Health Services?
The Contra Costa County Health Services Department is offering an excellent career opportunity for qualified individuals interested in the Medical Staff Coordinator position. There is currently one (1) vacancy located at the Contra Costa Regional Medical Center, Medical Staff Office, in Martinez, CA.
 
The Medical Staff Coordinator provides specialized resource support to Medical Staff Heads and Medical Committee Chairpersons by providing technical assistance in the coordination of the Family Residency Program and the Medical Staff Credentials Program. Other responsibilities includes developing and tracking a variety of schedules and forms, medical staff time sheets, inventory control, quality assurance, and utilization review forms; completing various reports and financial records including travel expenditures, student loan deferments, applicant status reports, proctorship evaluations and meeting attendance reports; coordinating residency events such as: Intern Orientation, Resident Graduation, Preceptor Appreciation, and the Resident Selection Committee; ensuring confidentiality of all Medical Staff activities including committee meetings, data banks, credentialing, peer review, quality assurance and other medical/legal issues; and acts as a resource contact for doctors, nurses, patients and the general public answering a wide variety of inquiries. 
 
This position will also ensure all credentials documentation fulfills Medical Staff Bylaws and meets Joint Commission on Accreditation of Health Organizations (JCAHO), California Medical Association (CMA), Medical Board of California (MBC), National Practitioner Data Bank (NPDB), and the Department of Health Services regulations.   
 
We are looking for someone who:

• Has excellent organizational skills
• Maintains a professional and positive demeanor
• Is detail oriented and focused on accuracy
• Shows flexibility and is able to prioritize as department needs change
• Is highly reliable
• Communicates effectively, both orally and in writing
• Is an efficient multitasker, keeping track of competing projects and deadlines

What you will typically be responsible for:

• Credentialing and scheduling of a wide variety of medical staff 
• Providing administrative support to the Medical Committee, Director of Medical Staff Affairs, Medical Staff Department Heads, and their respective departments
• Onboarding new hospital staff, as well as interns coming into the residency program
• Proctoring to evaluate the technical and cognitive skills of medical staff
• Meeting support for the Medical Staff Department Committee and coordinating correspondence between committees/departments

A few reasons why you might love this job:

• You will work in a supportive environment
• The ability to work independently and autonomously
• The work will challenge you on a daily basis

A few challenges you might face in this job:

• While challenging, our work can also be repetitious at times
• It will take time and dedication to learn and comprehend the many rules of staffing/credentialing
• Work isn’t always going to be complete by the end of the day – there will always be more

Competencies Required:

• Critical Thinking: Analytically and logically evaluating information, propositions, and claims
• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
• Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations
• Using Technology: Working with electronic hardware and software applications
• Adaptability: Responding positively to change and modifying behavior as the situation requires
• Attention to Detail: Focusing on the details of work content, work steps, and final work products
• Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results
• Self-Management: Showing personal organization, self-discipline, and dependability
• Informing: Proactively obtaining and sharing information
• Oral Communication: Engaging effectively in dialogue
• Writing: Communicating effectively in writing
• Customer Focus: Attending to the needs and expectations of customers
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
• Professional Impact: Presenting self as a positive representative of the organization
• Teamwork: Collaborating with others to achieve shared goals

 

Minimum Qualifications

Education: Possession of a high school diploma, G.E.D. equivalency, or a high school proficiency certificate.
 
Experience: Three (3) years of full-time (or its equivalent) secretarial or clerical experience, one (1) year of which must have been in an acute care hospital.
 
 
Desirable Qualifications:

• Proficient in Word and Excel
• Proficient with Outlook
• Knowledge of EPIC
• Knowledge of Medical Terminology

Other Qualifications

1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.
   
   
2. Online Multiple-Choice Exam: Candidates that meet the minimum qualifications will be invited to participate in a multiple-choice assessment. The assessment is designed to measure candidates' competencies as they relate to the job. These may include but are not limited to: Writing, Using Technology, and Self-Management. The assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. It is not recommended to take the assessment using a cell phone. (Weighted 100%) 

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.
 All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
 It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

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