Business & Operations Support at Cushman & Wakefield

Job Title

Business & Operations Support

Job Description Summary

This is a 9 month FTC commencing early November 2025. There is potential to move to a permanent role but this is not guaranteed. This role is ideally London based, but we are open to exploring candidates in Birmingham and Leeds. This is a hybrid position.

Job Description

This is a pivotal support role within the UK&I Business at Cushman & Wakefield overseeing operational Finance activity, alongside assisting the profitable growth and development of the division and its overall performance with respect to the following:

• Operational Finance Support

• Supplier & Client Interactions Support

• Compliance Support

• Revenue Reporting & Forecasting

Core Responsibilities for this role are outlined as below:

Finance System Super User – 20%

• Super user on systems (e.g. B20 & Workday & BAIT)

• Train and develop the teams to fully utilise all functions available

• Participating in testing new system changes as and when required

• Be champion for the UEP team for location / country

• Be first line of contact for business & CW Finance for location/country

Procurement – 10%

• Understand local and global policies on vendor engagement/management

• Be key point of contact for location/country on vendor engagement/management

• Where necessary, ensure training of (new) staff and on-going compliance with company vendor policies and practices

• Manage vendor relationships - supervise local purchasing and supplies inventory

• Co-ordinate new supplier set up – ensuring all checks complete

Compliance – 10%

• Work with the business to facilitate conflict checks

• Support and work with Compliant on AML requirements

• Where necessary, ensure training of (new) staff and on-going compliance with company vendor policies and practices

Accounts Payable – 10%

• Be expert on Coding for location/country

• Be first point of contact for FSC for accounts payable queries

• Where necessary, ensure training of staff and on-going compliance with company processes.

• Review and approve invoices where appropriate

Revenue Recognitions – 20%

• Understand global revenue recognition requirements

• Be escalation point for billing queries

• Where necessary, ensure training of staff and ongoing compliance with company processes

• Managing revenue recognition reporting and global requirements for division

• Have a basic understanding of VAT and how it affects business operations (invoicing, payments, etc.)

Debt Management – 20%

• Consult with FSC and the Finance department of clients, as needed

• Managing day to day processing of accounts and minimising bad debt provisions ensuring internal deadlines are met

Executive Management Support – 10%

• Provide support to senior management, as needed

• Work closely with the local team and their relevant requirements

Skills/Experience:

• Advanced financial administrative experience in an international professional services firm or related (corporate) environment

• Able to effectively develop and manage relationships across all levels and cultures

• Excellent organizational, managerial and problem-solving skills

• Ability to define and communicate clear business objectives and desired outcomes

• Ability to anticipate and proactively resolve issues, be an effective multitasker, and remain flexible to a dynamic schedule

• Possess a high degree of self-confidence and executive presence

• Ability to analyse and interpret difficult situations, and provide recommendations for resolution.

• Manage highly confidential information and exercise discretion, professionalism and diplomacy in all interactions

• Excellent written and oral communication skills

• Careful attention to detail

• Ability to properly prioritize and work multiple tasks

• Advanced technical skills using MS Office (Outlook, Word, Excel and PowerPoint

• Familiarity with web-based applications and communications would be an advantage

• High-level executive support or general human resources experience would be an advantage

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