Medical Receptionist – Join Our Team at AID Performance Physical Therapy at AID Performance Physical Therapy

AID Performance Physical Therapy, LLC is looking for a Medical Receptionist to join our team and be the face of our growing practice. This role is more than just a job—it’s an opportunity to be part of something exciting, with real potential for advancement as we continue to expand.

What You’ll Do

• Front Desk & Guest Services

  • Welcome patients, visitors, and staff with a professional, friendly first impression.

  • Answer and manage phone calls and emails.

  • Schedule and confirm appointments for multiple therapists.

  • Conduct follow-up calls to patients and physician offices.

  • Keep the office welcoming—maintain cleanliness, stock supplies, and manage reception/kitchen areas.

• Administrative Support

  • Handle mail, packages, and document distribution.

  • Collect patient co-pays, deductibles, and cancellation/no-show fees.

  • Maintain accurate records, scan/fax documents, and update files with prescriptions and care plans.

  • Manage office supplies and reorder as needed.

  • Support wellness protocols (daily forms, temperature checks, etc.).

What We’re Looking For

• Education: High school diploma required; associate’s degree preferred.

• Skills & Experience:

  • Proficient with Microsoft Office Suite.

  • Strong multitasking skills (phones, scheduling, computer use, greeting clients).

  • Excellent communication, writing, and customer service skills.

  • Basic accounting or QuickBooks experience a plus (must be comfortable balancing a checkbook and discussing payments with patients).

• Personal Qualities:

  • Professional, punctual, and reliable.

  • Courteous, patient, and empathetic.

  • Honest, motivated, and eager to learn.

  • Organized with strong attention to detail.

Why You’ll Love Working Here

• Compensation & Perks

  • Highly competitive salary + sign-on bonus.

  • Productivity and sales commissions.

  • Paid vacation (with bonus days) + 8 paid holidays.

  • Simple IRA with company match.

  • Growth opportunities and career advancement.

• Culture & Lifestyle

  • Fun, energetic, family-like atmosphere.

  • Weekly staff development + quarterly outings.

  • Relaxed dress code (shorts, golf shirt, sneakers).

  • Free gym membership + 70% off onsite massage & facial services.

About Us

AID Performance Physical Therapy is proud to be the Top Rated 5-Star Physical Therapy Clinic in Ashburn (Google Reviews). Our clients consistently return or refer their friends and family because of the exceptional level of care we provide. Our team is well-respected in the community and stays ahead with cutting-edge methods.

About Ashburn, VA

Located in the heart of Loudoun County—known as the “Wine Country of the East”—Ashburn offers:

• Top-rated schools.

• A safe community with a crime rate well below the national average.

• Endless activities: sports, concerts, museums, trails, and festivals.

• Easy access to public transportation.

Why Apply?

• Top-tier benefits & pay.

• Real growth opportunities.

• Supportive, fun, and innovative work culture.

• Work at the #1 rated physical therapy clinic in Ashburn.

👉 Ready to join our team? Apply today and grow with us!