Retail Manager at Ripley Entertainment

Retail Manager

Ripley Entertainment is an emerging leader in the entertainment industry with over 80 attractions world-wide. We are pleased to announce an opening for the position of Retail Manager at Ripley’s Believe It or Not! and Ripley’s Mirror Maze in Orlando, Florida. Ripley’s is looking for a fun-loving, detail-oriented person to join our team. This position represents a significant opportunity to contribute to and lead our retail operations in one of our most iconic locations.

Position Details

Title: Retail Manager

Locations: Ripley’s Believe It or Not! and Ripley’s Mirror Maze in Orlando, Florida.

Job requirements include, but are not limited to:

• Overseeing the daily operations of the retail store
• Participating in bi-weekly retail calls with other company managers
• Handling all retail receiving, tagging, merchandising, and displays
• Appreciating and sharing the appreciation of world-class guest service skills with team members
• Motivating, rewarding, and handling all staffing issues within the retail department
• Maintaining open communications with both the site manager and corporate retail team
• Ensuring exceptional customer service standards are met
• Managing inventory and stock levels
• Developing strategies to increase sales and profitability
• Training, supervising, and evaluating staff performance
• Maintaining visual merchandising standards
• Adhering to company policies and procedures
• Helping the team to keep the shops stocked, clean and in top-notch condition
• Covering shifts, hiring, and interviewing for your team
• Ability to lift up to 50 pounds
• Intermediate skills with Microsoft Office: Excel, Word and Teams

Qualified candidates should have a minimum of 2 years of retail experience on a middle or high management level, motivating and maintaining a quality team, and exhibit outstanding guest service skills. Candidates should be able to work independently and as part of a team. You can apply today by submitting your resume here!