Human Resources Generalist at Moncayo

About Moncayo

Moncayo is a premier destination in Puerto Rico that combines a world-class golf course, luxury hotel, exclusive residences, and unique amenities. Our vision is to create a community where excellence, service, and nature converge. We pride ourselves on offering exceptional experiences to our guests and residents through teamwork, professionalism, and attention to detail. At Moncayo, our employees are ambassadors of our culture, embodying pride, ownership, and accountability every day.

Main Responsibilities

• Provide day-to-day HR support to employees and managers across all departments, ensuring alignment with Moncayo’s culture and service pillars.
• Administer HR processes including onboarding, offboarding, benefits enrollment, employee records, and compliance with Puerto Rico and federal labor laws.
• Support recruitment efforts by screening candidates, coordinating interviews, and assisting with selection processes.
• Partner with managers to address employee relations issues, ensuring fair and consistent practices.
• Assist in implementing employee engagement programs, recognition initiatives, and professional development opportunities.
• Maintain accurate HRIS data and generate reports for management as needed.
• Coordinate trainings on company policies, workplace compliance, and culture-building.
• Support payroll processing by reviewing employee data and resolving discrepancies.
• Act as a first point of contact for employee questions related to policies, benefits, or HR processes.
• Contribute to HR projects and initiatives that drive continuous improvement in HR practices.

Requirements and Skills

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 3–5 years of experience in an HR Generalist or similar role, preferably in hospitality, luxury services, or customer-centric industries.
• Knowledge of Puerto Rico labor laws and U.S. federal employment regulations.
• Strong interpersonal and communication skills; able to build trust and credibility with employees at all levels.
• Highly organized, detail-oriented, and able to manage multiple priorities.
• Bilingual in English and Spanish (spoken and written).
• Proficient in Microsoft Office Suite and HRIS systems.

Working Conditions

• Office-based role with regular interaction across departments and operations areas.
• Requires flexibility to work extended hours, weekends, and holidays when needed to support business operations.

Compensation & Benefits

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Be part of a dynamic and inspiring team shaping one of Puerto Rico’s most exclusive destinations.