Cash Application Coordinator at Total Quality Logistics

About the role:The Cash Application team is responsible for correlating and applying customer payments to open invoices, requesting payment remittances as needed, and replying to emails in the Cash Application inbox.  The Cash Application Coordinator is primarily responsible for the cash application processes but should have a working understanding of other Cash Operations processes to be able to work cross-functionally within the team.What’s in it for you:Compensation starting at $17.50/hourHealth, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company matchAdvancement opportunities with structured career paths Up to $5,000/yr in tuition reimbursementEmployee referral bonus opportunitiesWe win wherever we go - Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America’s Best Employers (2022)What you’ll be doing:Apply customer payments by matching cash, checks, ACH/wire, and credit card transactions utilizing cash application software.Correlate payment remittances accurately to payments, and request remittances as needed.Ensure daily productivity goals and established service levels are met.Provide outstanding customer service to the sales floor as well as other internal/external customers with professional and timely communication.Responding to and working emails in the Cash Application inbox.Properly notate cash put on account (unapplied cash), Other AR, and miscellaneous payments.Proactively communicate potential issues by addressing them early with leadership.Identify and communicate process improvement opportunities.Develop a working knowledge of cash applications and how it impacts unapplied cash, broker commission and cash flow.What you need:High school diploma or equivalent required; associate or bachelor’s degree preferredExperience in banking, accounts receivable, or payment processing preferredCustomer service orientedAbility to manage time constraints and effectively manage deadlinesExcellent communication skills with great attention to detailProficient with Microsoft Office products including ExcelStrong organizational skillsWhere you'll be: 1701 Edison Drive Milford, OH 45150 Apply Now