Associate Application Engineer at Henkel group
Henkel group · Madison Heights, United States Of America · Onsite
- Professional
- Office in Madison Heights

At
Henkel, you’ll be part of an organization that’s shaping the future through
innovation, sustainability and collaboration. With our trusted brands like
Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge
technologies, you’ll have countless opportunities to explore new paths and
grow.
This
position is with our Adhesive Technologies business unit – where we empower our
people to transform industries and provide our customers with a competitive
advantage through adhesives, sealants and functional coatings.
Dare to learn new skills, advance in your career and make an impact at Henkel.
What you´ll do
- Responsible
for product recommendations, customized products applications, new product
demonstrations and troubleshooting for customers
- Consult
customers on solutions generating value for their use cases and Perform
technical visits (meetings, audits, demonstrations, troubleshooting, etc.)
for customers with documentation in the CRM tool and the LIM system
- Work
with application equipment to provide solutions to enhance customer
adhesive related processes
- Leverage
customer feedback to drive optimization in customer service and identify
new business opportunities for sales colleagues
- Reports
quality issues / customes claims to relevant parts of the organization
(incl. CCMS/CAPRIS)
- Drive
customer experience by optimizing automated customer interactions and
enhancing remote customer interactions Identify opportunities to create
customer value in remote settings by leveraging remote interaction tools
(e.g. AR, VR)
- May
supervise the laboratory work (incl. prioritization) for samples coming
from customers, and report technical results to customers
- Responsible
for products application / technical training and coaching of field sales
forces and customers
- Responsible for directly communicating with sales, marketing, PD, Innovation, members of TCS field team or project team members
What makes you a good fit
- Bachelor’s degree in Material Science, Material Engineering, Mechanical Engineering, Chemistry, or other related fields.
- 3-5 years of experience in chemical industry for electronic applications.
- Experience in a hands-on lab and equipment role with chemical adhesives preferred.
- Experience conducting tests of product samples and documentation of results
- Maintaining detailed records Adherence to safety standards Inventory management
- Profound project management skills
Some benefits of joining Henkel
- Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
- Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
- Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
- Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
- Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement
The salary for this role is $65,000.00 - $80,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.
Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
