Collections Specialist Temp at Tyler Technologies
Tyler Technologies · Yarmouth, United States Of America · Hybrid
- Professional
- Office in Yarmouth
Description
Responsibilities:
- Interact professionally with external customers on all collection issues, including making collection calls.
- Work with other members of the collections team to determine and carry out the best method to resolve delinquent accounts.
- Issue statements, provide invoice copies, and create accounts receivable adjustments as needed.
- Provide statements, invoices and information to internal and external customers as needed to assist in resolving collection issues.
- Create and maintain positive relationships with external customers to achieve timely payments and quick issue resolution.
- Create and maintain positive relationships with internal partners to assist in customer issue resolution.
- Generate, analyze, and present relevant and actionable information to management.
- Prioritize and complete multiple collection efforts in a timely manner.
Qualifications:
- Associate degree or equivalent work experience
- 1-3 years of collection experience
- Experience with collecting high value transactions.
- Accounting background desired
- Microsoft Office experience (Excel, Word)
- Strong analytical, communication and customer service skills