- Professional
- Office in Milan
As a Process Specialist, you will play a crucial role in analyzing, designing, and optimizing organizational processes to enhance efficiency, productivity, and overall performance. You will collaborate closely with cross-functional teams to identify areas for improvement, develop innovative solutions, and implement best practices. Your responsibilities will include conducting process assessments, mapping workflows, identifying bottlenecks, and recommending process enhancements. Additionally, you will be responsible for monitoring the effectiveness of implemented changes and providing ongoing support to ensure continuous improvement.
The ideal Process Specialist is a analytical person with strong technical skills in process mapping and improvement methodologies like Lean or Six Sigma. They possess excellent communication and interpersonal abilities, enabling effective collaboration with cross-functional teams. They are organized, purposeful, and adaptable, capable of managing multiple projects simultaneously while driving measurable improvements in efficiency and productivity. Continuous learning and professional development are key priorities for them.
Key Responsibilities
Essential Functions:
- Coordinate with internal management to analyze current processes to identify inefficiencies and areas for improvement.
- Design and map new processes, ensuring alignment with organizational goals and objectives.
- Collaborate with stakeholders to gather requirements and develop process improvement strategies.
- Implement process changes and monitor their effectiveness, adjusting as needed.
- Develop and maintain process documentation, including flowcharts, SOPs, and guidelines.
- Provide training and support to employees on new processes and best practices.
- Conduct regular audits and assessments to ensure compliance with established processes and KPI’s.
- Utilize data analytics to measure process performance and identify trends.
- Lead and participate in cross-functional projects aimed at enhancing process efficiency.
- Perform and support inspections and testing.
- Stay updated with industry trends and advancements in process management methodologies.
Job Qualifications
Education/Certifications:
- High School Diploma
Preferred Education/Certifications:
- Bachelor’s degree in business administration, Management, Engineering, or a related field.
Experience:
- 4+ years of related experience
- Experience with ISO 9001
Skills and Qualification:
- Basic understanding of database navigation and querying
- Proficiency with Microsoft Office Suite
- Proven experience in process analysis, design, and optimization
- Ability to develop process flows and work instructions.
- Ability to author reports, business correspondence and instructions.
- Ability to present information to managers, clients, suppliers, peers, and employees.
- Strong analytical and critical thinking skills
- Excellent communication and people skills
- Ability to collaborate with diverse teams.
- Strong project management skills and mindfulness
Preferred Skills and Qualifications:
- Knowledge of Lean, Six Sigma, or other process improvement methodologies.
Physical Requirements: N/A
Benefits
- Medical, Dental, Vision, and Life Insurance
- Flexible Spending Accounts (Medical and Dependent Care)
- 401(k) Plan with Company Match
- Generous Paid Time Off
- 10.5 Paid Holidays
- Career Development Opportunities
