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Order Entry Specialist at ABAR Abstract Corp

ABAR Abstract Corp · Rochester, United States Of America · Hybrid

$35,360.00  -  $45,760.00

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We at ABAR Abstract are seeking a detail-oriented, tech-savvy Order Entry Specialist to join our growing title insurance team. This role is critical to ensuring smooth operations from the very start of the title process. The Order Entry Specialist is responsible for reviewing incoming title orders, entering and validating data in our systems, organizing documentation, and ensuring accuracy before files move forward in production.

The ideal candidate thrives in a fast-paced, technology-driven environment, exercises strong critical thinking skills to identify and resolve discrepancies, and contributes to a culture of accuracy, efficiency, and teamwork.



Key Responsibilities

  • Order Intake & Data Entry
    • Accurately enter new title orders into the company’s title production system.
    • Review and validate information provided by clients, attorneys, lenders, and internal teams for completeness and accuracy.
    • Ensure all property information, client details, and transaction types are entered correctly and consistently.
  • Document Management
    • Upload, label, and organize supporting documents (purchase contracts, lender instructions, abstracts, prior policies, tax searches, etc.).
    • Ensure attachments are properly indexed and accessible within the file.
    • Identify missing or incomplete documentation and proactively follow up.
  • Technology & System Use
    • Navigate multiple software systems and online databases to verify property information, taxes, judgments, and prior title records.
    • Utilize macros, templates, and system automations to streamline order setup.
    • Apply problem-solving skills when systems produce errors or when data doesn’t align.
  • Quality Control & Problem Solving
    • Spot discrepancies in ownership, parcel numbers, or order instructions and escalate as appropriate.
    • Use logical reasoning and curiosity to verify information and prevent errors downstream.
    • Flag unusual or complex orders for examiner or management review.
  • Communication & Collaboration
    • Communicate clearly and professionally with clients, attorneys, lenders, and internal team members to obtain missing information or clarify instructions.
    • Work closely with all parties to ensure files are opened correctly and efficiently.
    • Maintain a customer-first mindset while balancing company procedures and underwriting requirements.

Qualifications

  • Prior experience in title insurance, real estate, banking, or legal industry preferred, but not required.
  • Strong computer skills; comfortable working with title production software, cloud-based systems, Microsoft Office, and online research tools.
  • Excellent critical thinking and problem-solving skills; ability to assess incomplete information and determine next steps.
  • Exceptional attention to detail and organizational skills.
  • Strong written and verbal communication skills.
  • Ability to manage multiple tasks simultaneously and meet deadlines in a high-volume environment.

What We Offer

  • A collaborative, technology-forward workplace with opportunities to learn and grow in the title industry.
  • Exposure to innovative tools and automation in title production.
  • A supportive team environment where curiosity and initiative are valued.
  • Competitive compensation and benefits package.
  • This position can be in-office or hybrid.

Equipment:

The following equipment is used daily by the Order Entry Specialist position and provided by ABAR Abstract Corp.

  • Computer
  • Phone
  • Printer/copier/fax machine
  • Microsoft Suite
  • AccuTitle software

Working Conditions:

  • The Order Entry Specialist position is primarily in an office setting and may be exposed to outdoor conditions.
  • The working conditions are classified as sedentary work:
  • Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. 

Physical Requirements:

  • The following is a description of the physical requirements on a daily basis for the Order Entry Specialist position. While performing the duties of the job the employee is regularly expected to:
  • Stand
  • Sit
  • Hear
  • Walk
  • Talk
  • Stoop or kneel
  • Repetitive motion

This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

The starting base salary range for this position is $17.00 - $22.00, hourly. This is the range of the base pay only, it does not include other components that make up the total compensation package of the position. If offered a position, your total compensation package will be determined by experience, location, skills and/or education which may result in a total compensation package that falls outside the provided range. 


ABAR Abstract provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

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