Food & Beverage Supervisor (SEASONAL) at Quail West Foundation Inc

Description

We are currently looking for a friendly and fun Food & Beverage Supervisor to join our Cypress Grille department!

Quail West is a leading private golf and country club that prides itself on providing world-class facilities for Members and their guests and an extraordinary and inclusive, yet unpretentious lifestyle. One of Southwest Florida’s most welcoming clubs, Quail West’s courses, facilities and services are shared by a limited number of members to enhance the quality of the member experience.

Find more information about Quail West by clicking HERE 

The Seasonal Food & Beverage Supervisor supports the leadership team in ensuring smooth, elevated service throughout the Cypress Grille and related outlets. This position oversees day-to-day service operations, leads pre-shift communications, and upholds the Club’s standards for member experience, service execution, and staff development. The ideal candidate will be a confident and professional leader with a strong hospitality background, committed to maintaining a culture of excellence and teamwork. This position requires flexibility to work nights, weekends, and holidays during the peak season.

• This is a Seasonal position
• Schedule: Days, Nights, Weekends, & Holidays
• Pay: $25.00/hour

Why Join the Quail West Team?

Some of our Benefits Include:

• Free employee meals
• $500.00 Employee Referral Bonus
• Holiday Bonus
• Discounts on retail items at the Golf Shop
• Special parties & celebrations
• Uniforms
• 401k with employer match
• Employee Assistance Program
• Teladoc
• Playing and practice privilege
• And many more!

Essential Duties and Responsibilities:

Service Execution & Member Experience

• Acts as Manager on Duty (MOD) during assigned shifts, ensuring elevated service and smooth dining operations during peak hours.
• Maintains a high level of presence on the floor, supporting the front-of-house team and ensuring a refined, timely, and personalized member experience.
• Assists with service coverage when needed by taking orders, delivering food and beverages, or supporting member interaction directly.
• Responds promptly and professionally to member and guest concerns, ensuring swift service recovery and communication with year-round leadership.

Team Support & Leadership

• Leads daily pre-shift briefings, communicating service priorities, menu features, and member preferences to the staff.
• Provides in-the-moment coaching, service feedback, and mentorship to seasonal and core team members to uphold Quail West standards.
• Supports the Food & Beverage Managers by reinforcing service protocols and team accountability throughout the shift.
• Assists in welcoming and orienting seasonal new hires to club service culture and expectations.

Operational Oversight

• Oversee the setup and readiness of dining areas, ensuring alignment with club appearance and cleanliness standards.
• Maintains familiarity with the POS system to support staff and ensure proper ticketing, billing, and member account management.
• Ensures that side work, opening/closing duties, and shift transitions are completed smoothly and efficiently.
• Monitors par levels for service tools and supplies, communicating needs proactively to management.

Event Support & Coordination

• Assists with the setup, execution, and breakdown of member events and banquets during the peak season.
• Collaborate with the kitchen and service teams to ensure timely execution and proper coordination across departments.

Safety & Compliance

• Maintains current certifications (Food Safety, TIPS, CPR/AED) and model safe and sanitary service practices.
• Understands and communicates emergency and life safety procedures when necessary

Requirements

Knowledge, Skills, and Abilities:

• Possess strong organizational, written and time management skills. 
• Exhibit professionalism and leadership qualities through own self-actions. 
• Must be compliant with and actively support a drug free workplace. 
• Comply with all rules and regulations as stated whether verbal or written.

Qualifications:

• Minimum of 2–4 years of food and beverage supervisory or lead server experience, preferably in a private club, luxury resort, or fine dining environment.
• Proven ability to step into a fast-paced, seasonal operation and support existing leadership with minimal onboarding.
• Strong interpersonal and communication skills, with the ability to lead and motivate diverse teams.
• Knowledge of fine dining service standards, wine and beverage service, and POS systems (Jonas experience preferred).
• Ability to exercise sound judgment and maintain professionalism during high-volume service periods.
• Must be available to work evenings, weekends, and holidays throughout the peak season.
• Must be comfortable working in outdoor environments, including the golf course, where temperatures can be high.
• Certifications in Food Safety and TIPS preferred.

Physical Demands and Work Environment

• The position requires initiative, creativity, and self-motivation, as well as discipline.
• Ability to motivate others and manage human resources effectively with the responsibility to achieve established goals and objectives.
• Occasional sitting. Frequent bending, stooping, pulling, lifting.
• Continuous standing, walking, repetitive actions for extended periods of time.
• Heat sensitive environment.