- Professional
- Office in New Boston
Description
The Parts Manager directs and coordinates the activities of personnel engaged in purchasing and distributing parts and supplies, while developing and maintaining a high level of overall customer satisfaction. This is an exempt position.
SKILLS AND CHARACTERISTICS
- Dependable
- Works well independently
- Effective communicator
DUTIES AND RESPONSIBILITIES
- Oversee all department employees and business practices
- Maintain efficient, profitable parts operations and inventory control system
- Analyze turnover rate and inventory levels; maintain fast/slow moving parts
- Develop stock ordering procedures to optimize parts inventory and meet factory standards
- Work with Service Manager and Service Advisors striving for harmony and teamwork
- Make sure all department employees complete all manufacturer training in a timely manner
- Conduct annual employee performance reviews and deliver disciplinary actions as needed
- Enforce safety requirements, including but not limited to forklift and vertical lift training and operation, and processing of safety data sheets on all products carried
- Ability to maintain good relationships with the manufacturer representatives
- Possess proficient knowledge of DMS and Manufacturer websites
- Create a positive experience at the “counter" for retail, wholesale and shop customers
- Perform all daily, monthly, and annual reporting needs
- Develop a parts process for the efficient flow of parts ordering and customer notification for sales and service departments
- Perform other duties as assigned
Requirements
- Minimum 3 – 5 years of heavy-duty truck parts management experience or related supervisory experience
- Supervisory skills to include the ability to coach, train and motivate subordinates to reach established goals
- High School diploma, some college preferred
- Ability to prioritize and handle numerous tasks simultaneously
- Effective written, phone, and verbal communication skills
- Good mathematical skills and working knowledge of MS Office 365 (Excel, Word, Outlook)
- Unrestricted ability to walk, stand, bend, stoop, squat, lift & carry up to 50 lbs. with both arms
- Ability to work in a warehouse environment to include 8 - 12 hour days with frequent exposure to weather elements
Benefits:
- Health, Dental, Vision, and supplementary benefits
- Employer provided Group Life Insurance
- 401K plan with company participation
- Paid Time Off available upon hire date
- 6 paid Holidays after 90 days
- Weekly pay schedule