Retail Sales Associate / Customer Service at Elements Massage
Elements Massage · Allentown, United States Of America · Onsite
- Junior
- Office in Allentown
Retail Sales Associate / Client Experience Specialist (Evening Shift) đ Allentown Studio | â°Â 3:00 PM â 9:30 PM, including Saturdays or Sundays | đ 3â4 shifts/week
- $13â$15/hour depending on experience
- Monthly bonuses based on conversion success
- Complimentary massage every monthâyes, on the house đ
- Flexible scheduling & a calm, supportive atmosphere
đ§ What Youâll Be Great At
- Engaging every client with purpose, empathy, and enthusiasm
- Listening closely and guiding newcomers into our Elements Wellness Program
- Turning feedbackâeven the tricky kindâinto rave reviews and lasting trust
- Promoting services and skincare with integrity and confidence
- Coordinating appointments through phone, email, and in-person chats
- Keeping our studio fresh, stocked, and inviting
- Prior experience selling memberships, services, or products in-person
- Hospitality skillsâmaybe from retail, spa, or customer service roles
- Comfort with simple scheduling and payment systems (weâll teach you!)
- A drive to support your team and uplift every client who walks through our doors
We're not looking for someone to follow a script. We're looking for someone who connects, who sees every client as a chance to make someone feel seen, valued, and well cared for.
- Promote services, skincare products and our Wellness Program, meeting performance goals
- Provide great customer service in person, through text/email and on the phone
- Schedule appointments on the phone and in person
- Maintain a clean facility by completing daily laundry and cleaning tasks