Retail Sales Associate / Customer Service chez Elements Massage
Elements Massage · Allentown, États-Unis d'Amérique · Onsite
- Junior
- Bureau à Allentown
Retail Sales Associate / Client Experience Specialist (Evening Shift) 📍 Allentown Studio | ⏰ 3:00 PM – 9:30 PM, including Saturdays or Sundays | 🗓 3–4 shifts/week
- $13–$15/hour depending on experience
- Monthly bonuses based on conversion success
- Complimentary massage every month—yes, on the house 👐
- Flexible scheduling & a calm, supportive atmosphere
🧠 What You’ll Be Great At
- Engaging every client with purpose, empathy, and enthusiasm
- Listening closely and guiding newcomers into our Elements Wellness Program
- Turning feedback—even the tricky kind—into rave reviews and lasting trust
- Promoting services and skincare with integrity and confidence
- Coordinating appointments through phone, email, and in-person chats
- Keeping our studio fresh, stocked, and inviting
- Prior experience selling memberships, services, or products in-person
- Hospitality skills—maybe from retail, spa, or customer service roles
- Comfort with simple scheduling and payment systems (we’ll teach you!)
- A drive to support your team and uplift every client who walks through our doors
We're not looking for someone to follow a script. We're looking for someone who connects, who sees every client as a chance to make someone feel seen, valued, and well cared for.
- Promote services, skincare products and our Wellness Program, meeting performance goals
- Provide great customer service in person, through text/email and on the phone
- Schedule appointments on the phone and in person
- Maintain a clean facility by completing daily laundry and cleaning tasks