Facilities Administrator at JLL

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Facilities Administrator

Location: Raynesway, Derby

Hours – 40hrs per week (Monday to Friday)

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

We are seeking a highly organised and detail-oriented individual to join our team onsite at Rolls-Royce, Raynesway as a Facilities Administrator. As a Facilities Administrator, you will play a key role in ensuring the smooth and efficient execution of our daily operations. Your primary responsibility will be to assign jobs to engineers and service professionals, both at the beginning and end of each workday.

What your day to day will look like:

• Inputting updates onto the data collection systems and sending emails to service professionals when their assistance is required for a job, whether it be for a callout or a quotation.
• Raising Purchase Order Requests (POR) encompassing materials and planned jobs, ensuring that necessary resources are available for successful job completion.
• Creating proposals on Corrigo for works over £1k, providing detailed information and pricing for customer consideration. Attaching relevant documents, such as job reports, costs, and funding requests onto Corrigo for easy reference.
• Addressing customer queries promptly and professionally via phone, email, or the Corrigo system. Actively following up with service professionals to ensure timely response and resolution of callouts. Booking subcontractors onto job sites using designated booking forms, ensuring their availability and adherence to project timelines.
• Inputting all job bookings onto a shared calendar to maintain an updated schedule for efficient coordination. Closing Work Orders (WOs) on the Corrigo system after successful completion of jobs, ensuring accurate recording and documentation. Creating and organizing folders on Sharepoint to store documents and maintain a well-structured and accessible filing system. Raising any remedial actions or follow-ups required following service visits to ensure customer satisfaction and resolution. Ensuring all compliance documents are accurately saved and securely stored according to company guidelines.

You should possess.

• High level of organisation and attention to detail.
• Strong communication skills, both oral and written.
• Ability to effectively prioritize tasks and manage time efficiently.
• Proficiency in using Corrigo and other relevant software applications.
• Experience in coordinating jobs or managing service professionals is preferred.
• Familiarity with procurement processes and experience raising purchase orders.
• Ability to multitask and work in a fast-paced environment.
• Strong problem-solving abilities and ability to handle customer inquiries with professionalism.
• Working knowledge of Microsoft Office applications.
• Knowledge of compliance and regulatory requirements is a plus.
• Good understanding of Service Delivery and customer liaison.

At JLL, we believe the most effective teams are built when everyone is empowered to thrive. We support each other's wellbeing and champion inclusivity and belonging across teams, reflecting the diversity of the UK. If you're ready to take the more inspiring, innovative, and optimistic path on your journey toward success as a Facilities Administrator, we invite you to join our team and make a lasting impact

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Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email [email protected] or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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