- Professional
- Office in London
About CLS:
CLS is the trusted party at the centre of the global FX ecosystem. Utilized by thousands of counterparties, CLS makes FX safer, smoother and more cost effective. Trillions of dollars’ worth of currency flows through our systems each day.
Created by the market for the market, our unrivalled global settlement infrastructure reduces systemic risk and provides standardization for participants in many of the world’s most actively traded currencies. We deliver huge efficiencies and savings for our clients: in fact, our approach to multilateral netting shrinks funding requirements by over 96% on average, so clients can put their capital and resources to better use.
CLS products are designed to enable clients to manage risk most effectively across the full FX lifecycle – whether through more efficient processing tools or market intelligence derived from the largest single source of FX executed data available to the market.
Our ambition to make a positive difference starts with our people. Our values underpin everything that we do at CLS and define our working environment:
- Pivotal purpose
- Trusted guardian
- Targeted innovation
- Facilitate connections
- Delivering excellence
- Inclusive culture
Job information:
- Functional title - Associate, Client Engagement
- Department – Business Development and Client Engagement
- Corporate level - Associate
- Report to – Executive Director, Client Engagement
- Location - London
What you will be doing:
- Lead efforts aligned to expansion of the CLS product suite across the EMEA region.
- Work as an integral part of the Global team to assist both the achievement of the Regional EMEA KPI’s alongside the Global KPIs.
- Develop and execute a regional client engagement program that actively positions CLS at critical levels within target prospect organizations.
- Delivery of the CLS value proposition through appropriate client engagement.
- Accountable for increasing meaningful client engagement measured by KPI results and other achievements to further develop footprint and relationships across the client portfolio
- Identify opportunities to promote CLSSettlement participation; Settlement Membership and 3rd party participation.
- Processing and Data Products; proactively target CLS prospects to increase new product reach in designated territories.
- Management of Client targeting strategy in region with appropriate CRM record keeping (GoldVision).
- Develop action plans and execute effectively. Maintain up to date participation pipelines across products.
- Ability to leverage CLS executives and deploy SME’s effectively in order to build the relationship and strengthen the engagement where required.
- Have a clear in-depth understanding of FX businesses in order to help drive clients to expand their usage of the CLS product suite.
- Know and document all aspects of clients to maximise understanding of relationships, drivers and issue, and to optimise commercial benefit and industry support as well as meet KYC requirements.
- Responsible for ensuring that all issues are responded to and resolved in a timely and efficient manner.
- Feedback market and regional activity to relevant colleagues and departments within CLS to ensure understanding of market, member and client drivers and impacts or potential issues for CLS.
- Demonstrate networking capability within the market measured by understanding and intelligence on issues/drivers. Capable of regular relevant and impactful business conversations with key FX influencers in the region.
- Proactivity in client development, broaden the depth and reach of relationships for CLS with new clients.
- Promote and represent CLS at market events and industry forums
- Deliver presentations where opportunities arise
What we’re looking for:
- Prior sales experience preferably in financial markets, FX knowledge an asset
- Fluent in a European language (German, French, Spanish, Italian)
- Working knowledge and sales experience of the FX market/value chain, financial markets generally, and the payments industry, including understanding of asset management and custody preferable.
- Strong organizational and coordination skills
- Ability to develop and maintain internal/external relationships. Confidence to pitch to a wide variety of people from different backgrounds, for example: regionally / horizontally across different departments / vertically across different seniority.
- Excellent communication skills
- Motivation and resilience to engage in new business sales both within existing clients and cold prospects
- Team player
- Ability to learn rapidly
- Resilience
- Excellent communication skills and ability to build relationships
- Positive outlook
- Self starter
- Keen to succeed and goal orientated
- Good presentational and interpersonal communication skills, both written and verbal, and able to operate in multiple cultures.
- Ability to build consensus and to influence both internal and external stakeholders.
Professional qualifications / certifications:
- Bachelor’s Degree
Our commitment to employees:
At CLS, we celebrate diversity and consider this to be one of our strongest assets. We are committed to fostering an environment in which everyone feels comfortable to be who they are, and inclusion is valued. All employees have access to our inclusive benefits, including:
- Holiday - UK/Asia: 25 holiday days and 3 ‘life days’ (in addition to bank holidays). US: 23 holiday days.
- 2 paid volunteer days so that you can actively support causes within your community that are important to you.
- Generous parental leave policies to ensure you can enjoy valuable time with your family.
- Parental transition coaching programmes and support services.
- Wellbeing and mental health support resources to ensure you are looking after yourself, and able to support others.
- Employee Networks (including our Women’s Forum, Black Employee Network and Pride Network) in support of our organisational commitment to embrace and always be learning more about inclusivity.
- Hybrid working to promote a healthy work/life balance, enabling employees to work collaboratively in the office when needed and work from home when they don’t.
- Active support of flexible working for all employees where possible.
- Monthly ‘Heads Down Days’ with no meetings across the whole company.
- Generous non-contributory pension provision for UK/Asia employees, and 401K match from CLS for US employees.
- Private medical insurance and dental coverage.
- Social events that give you opportunities to meet new people and broaden your network across the organisation.
- Annual flu vaccinations.
- Discounts and savings and cashback across a wide range of categories including health and retail for UK employees.
- Discounted Gym membership – Complete Body Gym Discount/Sweat equity program for US employees.
- All employees have access to Discover – our comprehensive learning platform with 1000+ courses from LinkedIn Learning.
- Access to frequent development sessions on a number of topics to help you be successful and develop your career at CLS.
