Production Support Administrator at Poole Bay Holdings Management Ltd
Poole Bay Holdings Management Ltd · Poole, United Kingdom · Onsite
- Professional
- Office in Poole
The role holder is responsible for providing support to the production manager. Supporting all functions of the signs manufacturing facility.
The administrator will be responsible for managing relationships with our key suppliers and our internal manufacturing departments. Proactively engaging with our manufacturing teams to ensure customer orders are loaded to our operating systems and materials are purchased and delivered within in agreed costs and timescales. Providing accurate and timely responses to information requests from internal departments, predominantly sales and accounts.
This is a full time office based role. Working from home is not available.
This is a full time office based role. Working from home is not available.
Duties and Responsibilities
- Collaborate with production manager and supervisor
- Work closely with suppliers to establish best practice on placing orders / call offs use of forecasts and lead times.
- Raising purchase orders to external and internal suppliers.
- Chasing late/delayed orders with suppliers.
- Scanning and emailing paperwork to purchase ledger
- Requesting prices from existing suppliers with all info provided
- Responding to sales emails chasing delivery dates of orders, using MRP system to track statuses
- Creating replenishment orders on PACE system
- Data entry into Pace system with any new materials, or changes to existing materials
- Uploading monthly stock takes into MRP systems, flagging any potential stock issues
- Working with team leaders to compile weekly orders
- Updating any price changes and working with manager to achieve best pricing
- Updating and submitting staff hours weekly
- Running reports using MRP system
- Supporting production staff with machine issues by raising tickets with maintenance contractors
- Running daily back-order report to identify any issues with orders, acting accordingly to avoid delays
Person Specification
Skills
- Creative and able to problem solve Essential
- Strong organisational skills and able to prioritise workloads Essential
- Solid communication skills both written and verbal Essential
- Adaptability and the willingness to be flexible in a dynamic working environment Essential
- Highly organised Essential
- Able to make decisions Essential
- Managing workflows and processes Essential
- Able to remain calm under pressure Essential
- Support and implement changes in line with organisation Essential
- Ability to multitask in a dynamic environment Essential
- Good PC/Microsoft experience – Outlook word and Excel Essential
- Interpersonal skills and ability to foster strong working relationships, both internally and with suppliers Essential
- Exceptional administration skills Essential
- Ability to gather, manipulate and analyse data to inform decisions Essential
Knowledge
- Print industry knowledge Desirable
- Implement health and safety ensuring safe environment Essential
- Knowledge of MRP manufacturing systems Desirable
- Knowledge of supply chain Desirable
Experience
- Experience within production environment Desirable
- Experience working collaboratively with internal colleagues and stakeholders to achieve favourable outcomes Essential
- Experience building and maintaining excellent internal and supplier relationships Essential
- Supervise and control resources Essential
- People management, ability to communicate effectively with the team Essential
- Ability to promote high standards Essential
- Experience dealing with customers Essential
Benefits
- 25 days holiday per annum (including Christmas closure) rising to 26 days after 5 years and 27 days after 10 years, plus bank holidays (pro-rated for part-time staff)
- £200 per annum for health and wellbeing activity / gym membership (after 1 year of service)
- Voucher awards for ideas
- Social committee organising departmental events and activities
- Flu vaccinations
- Summer BBQ and/or Christmas party for whole company and partners
- Free parking
- Modern offices with kitchen and break facilities
- Community / Charity day with line manager approval
- Opportunity to get involved with events and initiatives to support local charities
- 1 piece of PBH branded merchandise as a welcome / thank you for being part of the PBH team!
- 10% discount at a local independent gym
- Ongoing support, development and training in line with needs of the role and business
- Hybrid working (where appropriate)
- Financial support to cover cost of specialist eyesight tests for DSE users & glasses for DSE use (including frames that cost up to £50)
- Auto-enrolment for eligible staff - 8% Pension with NowPensions – (3% Employer & 5% Employee)
