- Senior
- Office in Denver
Clayton is a catalyst for community and connection. A local experience with a global perspective, constantly evolving the way we travel, gather, and live. Between our highly-anticipated events and Clayton collaborators bringing their individual brands of creativity to the Clayton experience, you’re always in good company here.
The Club General Manager is a dynamic leader who blends strategic vision with cultural fluency. This individual is accountable for the club’s overall operations, financial performance, and long-term success, while continuously elevating the member experience at every touchpoint. They bring a balance of strong business acumen and hospitality excellence, inspiring teams to deliver consistently high standards of service, operational efficiency, and memorable experiences. With a natural ability to engage members, foster community, and motivate teams, the Club General Manager sets the tone for a culture of excellence, integrity, and innovation.
Requested Tasks
- Oversee all aspects of club operations, ensuring seamless execution across food & beverage, events, membership services, and amenities.
- Recruit, develop, and mentor a high-performing leadership team while building a culture of accountability, collaboration, and professional growth.
- Lead budgeting, forecasting, and P&L management, implementing strategies that achieve revenue, profitability, and service goals.
- Serve as the primary ambassador to members, guests, and the community, ensuring meaningful engagement and consistently exceptional experiences.
- Collaborate with property and corporate leaders to align operations with overall brand strategy and standards.
- Monitor performance metrics, guest feedback, and market trends to drive continuous improvement and innovation.
- Ensure compliance with safety regulations, brand standards, and operational best practices across all departments.
Requested Capabilities
- 7–10 years of progressive leadership experience in upscale or luxury hospitality as a Club General Manager, with experience overseeing multiple departments.
- Proven track record of delivering financial results and exceptional service outcomes.
- Experience in membership clubs, boutique hotels, or lifestyle hospitality strongly preferred.
- Strong business acumen with the ability to manage complex budgets and lead a dynamic, high-performing team.
- Exceptional communication, interpersonal, and leadership skills, with a collaborative, hands-on approach.
- Strong communicator, self-starter, and strategic thinker with great follow-through.
- Comfortable with CRM tools, Microsoft Suite, and modern communication methods.
- Availability on evenings and weekends as needed.
As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO, medical/dental/vision benefits, 401k and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.
We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.
Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
Requisition close date: September 29, 2025
