Golf Shop Attendant at La Gorce Country Club

Description

The Golf Shop Attendant will be responsible for greeting Members by name, maintaining knowledge of Club Rules, Tournament Information and Club Services.

Essential Responsibilities:

• Answer telephone and assist callers with requests and/or needs.
• Assist members and guests with their shopping experience.
• Assist Members and Guests with Club Rules, Tournament Information and Club Services.
• Greet Members and Guests appropriately and spread good will.
• Provide shopping assistance to Members and Guests.
• Display, rotate and restock merchandise.
• Ensure the Shop is neat and tidy.
• Organize counter space.
• Maintain and organize Golf Shop records.
• Charge all golf related fees for the day (user friendly POS).
• Receiving, ticketing, and placement of incoming merchandise
• Special Orders and Vendor Returns
• Ensures that opening, closing, and daily retail operations are being conducted according to LGCC policies and procedures.
• Assist with inventory control of hard goods, soft goods, and special orders including ordering procedures, receiving procedures, point of sale, pricing, display, and sales.
• Provides exceptional customer service on the sales floor to enhance our members’ and guests’ shopping experience while maximizing sales.
• Assists with monthly inventory and reconciliation.
• Proactively responds to all member and customer feedback in a timely manner.
• Assist in receiving and inventorying new merchandise.
• Ensure all merchandise is correctly tagged and priced.
• Assist in the operation of the point-of-sale system to record sales and member fees.
• Assist in scheduling tee times and answers questions regarding the use of golf facilities.
• Assist in coordinating golf activities with other departments.
• Assists with checking in golfers as needed.
• Be informed of, and promote club activities, and services.
• Maintains a professional and clean work environment.
• Perform other duties as assigned.

Requirements

• Ability to communicate effectively on all levels (verbal and written)
• Must be highly service focused with a desire to engage with members & guests.
• Comfortable working in a challenging environment where continuous improvement is expected.
• Must be able to consistently achieve high work standards.
• Always maintain a well-groomed appearance and clean uniform.
• Attention to detail, accuracy, and timeliness is necessary.
• Ability to stand for extended periods of time, bending, reaching, and the ability to lift 50lbs.
• Excellent communication, teamwork, and organizational skills with an aptitude for multi-tasking
• Computer knowledge - Proficient in Word, Excel, email, internet use tournament software, and POS system.
• Minimum of 2 years retail and/or hospitality/golf/country club experience
• Knowledge of golf merchandise

About the Organization:

La Gorce Country Club is committed to be continually recognized as the private golf and country club of choice in South Florida, building on our long-standing tradition of excellence.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled