Manager, Therapeutic Services at Vista Community Clinic

Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team players who want to make a difference in the community. Our competitive compensation and benefits program includes health, dental, vision, company-paid life, flexible spending accounts and a 403(B) plan, for eligible employees. VCC is an equal opportunity employer.

Job Summary

Perform behavioral health services such as interviewing patients and families, identify risks and collect relevant health information, and provide referrals for internal and external resources. 

Supervises

LCSW, LMFT, ASW, AMFT, APCC

Essential Job Functions

• Responsible for hiring, firing, promoting, training, evaluating and/or directing the work of designated staff
• Provide oversight of therapeutic services to ensure appropriate, timely,and quality patient/client care

Provide clinical supervision to Associate Social Workers and Associate Marriage and Therapy Therapists and assist in assignment of clinical supervision duties to other existing LCSW’s or LMFT’s according to established legal and ethical codes of the California Board of Behavioral Sciences and VCC Policies and Procedures.

• • Ensure patients have access to services within established timeframes
  • Conduct interviews with patients and families to gather information, identify adherence risk, and collect relevant health information from patient, assess patient’s social service needs, determine the appropriate need, and provide referrals for community resources
  • Coordinate training for trainees/interns as needed
  • Provide direct therapeutic services; perform crisis intervention services as needed
  • Review and sign progress notes, treatment plans and other documents in client records on a weekly basis, ensuring compliance with governing agencies; review and sign progress notes as required for Clinical Supervision of Associate Staff (ASW/AMFT)
  • Participate clinical staffing meetings to assist in coordination of care between therapists and medical clinicians
  • Participate in QA activities and audits
  • Enhance professional growth and development of staff through participation in educational programs, current literature review, in-service meetings and workshops
  • Adhere to the established legal and ethical codes of the California Board of Behavioral Sciences and Policy and Procedure Guidelines of the department and agency as well as any contractual requirements; ensure department compliance with policies and standards
  • Collaborate with clinicians to promote and report adherence to medication and treatment plan by patients
  • Educate and coach patients on self-management of condition-related symptoms
  • Identify barriers to adherence and coach patients on solutions
  • Link patients to support systems and resources related to medication assistance, self-management, condition management, and psychosocial supports
  • Assist with the coordination of primary care or specialized treatment including the development of specialized resources, referrals and transportation to treatment clinicians and specialized services for the purpose of ensuring each patient is provided with specialized services to assist in his/her treatment plan
  • Work collaboratively to develop programs that improve health and health behaviors and disease management
  • Collect data to monitor patient outcomes and support CQI
  • Coordinate with caseworkers, community, support services, and appropriate referrals; work with other agencies to obtain information and coordinate services
  • Attend, participate in, and facilitate a variety of internal and external meetings
  • Support the vision, mission and goals, and demonstrate a commitment to the values, of the organization
  • Perform other duties as directed

Minimum Qualifications

• Bachelor’s degree, preferably with a major in Social Work, Psychology, Sociology or related behavioral science
• Minimum two years’ experience in a private or governmental agency providing direct behavioral health case management related services to patients, which should include identifying patient social service needs, using community resources, and patient advocacy
• Minimum five years’ experience in Behavioral Health management
• Valid California driver’s license and vehicle insurance; reliable transportation, to travel for meetings and/or to gather information for reporting purposes;

Preferred Qualifications

• Bilingual English/Spanish
• LCSW
• Preferred experience of school-based services
• Board Certified Supervisor (oversight of associates and interns)

Required Skills/Knowledge/Abilities

• Familiarity with California Laws and regulations for mental health services
• Non-violent crisis intervention techniques
• Familiar with evidence-based practices and philosophy
• Experience with data collection and record-keeping techniques
• Excellent verbal and written skills necessary for communication with patients/clients, clinicians and other staff
• Ability to interface with all levels of personnel in a professional manner, including people of all social, cultural and ethnic backgrounds and within the constraints of government funded programs
• Ability and willingness to meet the organization’s attendance and dress code policies
• Experience/familiarity with computers, business e-mail, communication systems and internet search capabilities and proficient in Microsoft Office products, specifically Word and Excel

Pay Range

• $125,000 - $135,000