Outlet Operations Leader at Restoration Hardware Enterprise
Restoration Hardware Enterprise · San Rafael, United States Of America · Onsite
- Professional
- Office in San Rafael
- Train the stock team to uphold all safety protocols and inventory policies, fostering a culture of accountability and operational excellence
- Oversee the seamless receipt, processing, and transition of merchandise from truck to storage to sales floor, ensuring accuracy, efficiency, and readiness for customers.
- Safeguard inventory integrity by ensuring all merchandise is properly tagged, while monitoring key operational metrics such as inventory accuracy and processing timelines to drive continuous improvement.
- Direct the release of product to third-party delivery partners and customers, ensuring both accuracy and exceptional service standards.
- Authorize and manage the destruction of products designated as marked out of stock (MOS) in compliance with company policies
- Ensure operational interactions with customers and delivery partners reflect company service standards
- 2+ years of leadership experience in retail, preferably in home furnishings
- Exceptional analytical, problem-solving and decision-making skills
- Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications.
- Experience in Inventory management systems and processes
- Adaptable and resilient, with a solutions-focused approach to change and challenges
- Flexibility to work a dynamic schedule across all operational hours
- Lift and move items in excess of 100 lbs., using proper equipment and safety techniques
- Maneuver throughout the sales floor and stockroom
- Role entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing