Facilities Services Supervisor at Sacramento Public Library

About the Department

The ideal candidate for the Facilities Services Supervisor position combines technical proficiency, managerial prowess, and strong interpersonal skills. They should have a deep understanding of building systems and maintenance procedures, coupled with the ability to lead a team effectively. Excellent communication skills are essential for interacting with staff, management, and external stakeholders, while leadership qualities enable them to motivate and problem-solve efficiently. Customer service orientation ensures tenant satisfaction, while attention to detail and commitment to continuous improvement drive operational excellence. Education in facilities management or a related field, along with relevant certifications and prior experience in maintenance or management roles, round out the profile of a highly capable facilities supervisor.

Position Duties

• Manages, plans, and supervises the repair, maintenance, and facility enhancement activities across all library facilities;
• Ensures that library facilities are operated safely and fosters a productive work environment;
• Coordinates library facility projects with building inspectors and vendors; 
• Assists with managing, coordinating, and supervising Capital Improvement Projects;
• Manages and coordinates essential services for library facilities including locksmith services for security, pest control to maintain a clean and pest-free environment, fire testing and permitting to ensure compliance with safety regulations, and landscaping maintenance to enhance the aesthetic appeal of library grounds across all facilities.
• Assists with general repairs and maintenance when needed; 
• Supervises staff; schedules staff; ensures compliance with all library policies and procedures;
• Liaisons with the city, county, and other relevant parties to maximize the utility, safety and function of library facilities;
• Ensures compliance with ADA and California state contract law codes regarding facility standards.;
• Cultivates and maintains positive relationships with other staff and members of the public;
• Researches, compiles and analyzes data for special projects and various reports;
• Emergency response for alarms, broken windows, and other urgent situations requiring immediate attention to safeguard library facilities.
• Requires regular and punctual employee presence; 
• Keeps current on building and safety trends by attending workshops and educational programs and reading periodicals and specialized literature; and recommends more efficient practices; 
• Attends meetings and events; participates in various teams when needed; and
• Performs other duties as assigned.

Minimum Qualifications

EDUCATION AND EXPERIENCE

• High School Diploma or GED equivalency
• Five years relevant experience, including three in a supervisory capacity;
• California state construction code, plumbing, electrical, structural limitations, HVAC certifications desired. 
• Or equivalent technical training, education, and/or experience.

QUALIFICATIONS:

Knowledge of:

1. Sacramento Public Library’s policies and procedures;
2. Microsoft Office Suite, the Internet, e-mailing systems, and other relevant software packages

Ability to:

1. Act as a representative of Sacramento Public Library to the public;
2. Understand the customer’s needs and deliver services by focusing on the customer;
3. Efficiently and effectively select and manage the operations of multiple contractors and vendors; 
4. Develop and monitor Facility budget;
5. Supervise, plan, and coordinate the work of diverse staff in order to accomplish library goals and objectives;
6. Communicate effectively and courteously with other staff and members of the public; 
7. Respond to customers and address customer complaints/problems in a timely, accurate, courteous, respectful and friendly manner;
8. Possess attention to detail and follow through on tasks effectively and efficiently;
9. Take initiative to ensure a positive and successful customer experience by contributing to finding solutions, regardless of assigned responsibility;
10. Maintain a calm atmosphere and effectively handle emergency situations which may occur;
11. Lead through collaboration, team building, and consultation, mentoring and coaching and model this leadership style for others;
12. Effectively train others on safety and facility regulations;
13. Establish priorities and organize workload effectively and efficiently while paying attention to detail and complete assignments under pressure; and
14. Keep relevant parties informed of all major issues and to recommend changes as appropriate.

Skill in:

     1. Possess excellent writing and analytical skills.

Other Qualifications

For more information about this position, please view the Facilities Services Supervisor Class Spec HERE