Mgr, Benefits at CPL1101 Plant

Essential Duties and Responsibilities

Manages the implementation and administration of the company’s employee benefits programs including health and wellness, income protection, retirement, wellbeing, and related programs.

• Leads team in providing service to employees and retirees.
• Prepares and implements administration practices, procedures and systems ensuring uniform and consistent adjudication of all benefit plans and other programs.
• Manages activities of benefit staff to ensure that benefits program administration activities are done accurately and on a timely basis.
• Manages benefit programs vendors and service providers to ensure quality and cost efficiency.  Negotiates annual renewals and supports the development of annual benefit budgets.  Monitors and reports against budget on a regular basis.
• Anticipates the impact of employee needs, changing business strategies, demographic trends and legislative changes on the Company’s benefit programs.  Makes recommendations and informs senior management as appropriate.
• Assists in the development and delivery of total rewards communications.  

Assists in development of company bargaining proposals for employee benefits and analyzes union benefits demands. Obtains and prepares cost data for company and union proposals and final settlements.

Evaluates and compares existing company benefits with those of other employers by analyzing other plans, surveys, and other sources of information. Plans, develops, and/or participates in area and industry surveys. Analyzes results of surveys and develops specific recommendations for review by management.

Assists in the preparation of benefit documentation such as original and amended plan texts, benefit agreements and insurance policies. Instructs insurance carriers, trustees, and other administrative agencies outside the company to effect changes in benefit program. Ensures prompt and accurate compliance.

Responds to data requests submitted by internal and external customers and regulatory agencies; assists in preparation of testimony in support of various regulatory filings.

Manages the preparation and maintenance of regular and special reports as required. Maintains confidentiality and provides data on a need-to-know basis.

Directs personnel activities of staff, promote a culture of customer service excellence by setting clear expectations, providing coaching and feedback, recognizing team members for delivering positive customer experiences. Create and maintain a supportive environment where the team members feel empowered and accountable to provide outstanding customer service. 

Ensures all compliance aspects of position are known and followed; understands and complies with all policies, codes and regulations applicable to position and company.  Monitors and enforces all compliance requirements for area of responsibility.

Performs related duties as assigned.

Education and Work Experience

Bachelors Degree in the area of specialty with 8 or more years of related experience with at least two years supervisory experience or an equivalent combination of education and experience.  Certified Employee Benefits Specialist or equivalent is preferred.

Specialized Knowledge and Skills

Excellent technical knowledge of benefits functional areas and laws and regulations pertaining to benefits programs.  High level understanding of accounting, finance, underwriting and actuarial sciences and investments.  Able to handle high level of confidentiality regarding employee information.  Excellent planning, time management, communication, decision making, presentation, organization, and interpersonal skills.  Strong analytical skills.  Ability to interpret and explain data and turn into presentable format for others to use. Hands on leadership experience in providing best in class customer service and mentoring team.

Equipment and Applications

PCs, word processing, spreadsheet, database software and Oracle Fusion HRIS.

Work Environment and Physical Demands

General office environment.  No special physical demands required.

Background Testing

This position has been identified as having Substantial Authority and Financial Infrastructure Protection Standards (FIP) responsibilities; therefore, any internal employment offer is contingent upon successful completion of a criminal and financial/credit checks.  New financial/credit and criminal checks are required if the last check is greater than 18 months for internal candidates.