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Confirmation Specialist at Windownation

Windownation · Fulton, United States Of America · Onsite

$539.00  -  $539.00

Microsoft Office

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One Goal, One Passion - Growth is Everything at Window Nation

Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation.

In this role, you’ll be the voice of Window Nation for prospective customers, ensuring appointment details are accurate and schedules run smoothly. You’ll report to the Lead of the Confirmations Team and play a critical part in creating a positive first impression with every interaction. 


Core Responsibilities
  • Review and validate customer lead information to meet market eligibility requirements
  • Confirm and update appointment details with customers via outbound calls
  • Provide prompt communication around reschedules, cancellations, or changes
  • Act as a resource for sales management to resolve scheduling or lead-related questions
  • Document confirmations, updates, and call outcomes accurately in company systems
  • Partner with sales team members to ensure calendars stay up-to-date and conflict-free
  • Deliver courteous, professional, and solution-oriented customer interactions


    • Basic Qualifications
  • High School Diploma GED or equivalent
  • 1+ years of experience in a call center, customer service, or sales support role  



    • Preferred Qualifications
  • Strong attention to detail and accuracy in data entry
  • Clear, professional verbal communication skills with a professional phone demeanor
  • Ability to multitask and thrive in a fast-paced environment
  • Proficiency with Microsoft Office 
  • Independent decision-making and ability to make sound judgment 
  • Positive, team-focused mindset


    • Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.

    At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.

    All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
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