Resident Coordinator at Rainey Property Management

Location: 11209 Rylie Crest Drive, Dallas County, Balch Springs, TX 75180
Compensation: $16

(PART TIME ROLE) - A total of 32 hours per month - Two (4 hour shifts) Per Week.

Position Summary

The Resident Coordinator plays a vital role in supporting our affordable housing communities by serving as a liaison between residents and property management. This position is responsible for organizing resident services and events, building relationships with local service providers, addressing resident concerns, and promoting a positive, inclusive, and connected community environment.

You will help foster a sense of belonging while supporting LURA compliance through organized service programming and outreach. If you're passionate about resident engagement, creative community-building, and driving positive impact—this is the role for you.

Key Responsibilities

Resident Engagement & Events

• Plan, organize, and host community-building events and programs (e.g., holiday celebrations, job fairs, wellness classes, and youth activities)
• Develop and distribute newsletters, flyers, and digital communications to promote events and keep residents informed
• Encourage resident participation and engagement, creating a welcoming and inclusive atmosphere

Supportive Services & Community Partnerships

• Build and maintain partnerships with local service providers, nonprofits, and government agencies to offer on-site health, education, and social services
• Connect residents with available community resources and provide assistance with referrals and service navigation
• Coordinate quarterly resident service events that align with the LURA (Land Use Restriction Agreement) compliance requirements
• Coordinate and host the community food pantry, including compiling and maintaining a donor database, sourcing donations, scheduling distributions, managing inventory, and coordinating volunteers in compliance with food-safety guidelines.
• Plan, schedule, and facilitate six (6) required resident classes each month, preparing materials, tracking attendance, and documenting outcomes/feedback to improve programming.

Resident Relations

• Serve as a visible and approachable presence on-site to build trust and respond to resident needs
• Address concerns or complaints professionally and promptly, escalating unresolved issues to the Property Manager as needed
• Work closely with the property management team to identify residents in need of additional support

Administrative & Compliance Support

• Track and document all resident activities, services offered, attendance, and outcomes in alignment with LURA and LIHTC requirements
• Maintain an organized and accurate database of resident participation and service provider activity
• Support reporting for audits or compliance inspections related to resident service obligations
• Monitor and manage community spaces, ensuring clubhouses, resource rooms, and other shared areas are clean, safe, and well-prepared for events

Budget & Resource Management

• Manage the resident services budget, ensuring appropriate use of program funds
• Track expenditures and in-kind donations, maintaining financial records for internal use and regulatory compliance
• Source donations, sponsorships, and volunteers to support programming where appropriate

Requirements

Education & Experience

• High school diploma or equivalent required
• 1–3 years of experience in resident services, community engagement, social work, or property management
• Familiarity with LIHTC and LURA compliance is preferred

Skills & Competencies

• Strong interpersonal and communication skills with the ability to engage diverse populations
• Passion for service, creativity in event planning, and strong organizational ability
• Self-starter who can work independently and in collaboration with cross-functional teams
• Proficient in Microsoft Office, email marketing tools, and communication platforms
• Experience managing events and community programming is a plus

Compensation & Benefits

Rainey Property Management offers a competitive benefits package including:

• Compensation: $16 Per Hour
• Career growth and continuing education support
• A team-oriented and mission-driven work environment

Why Join Rainey?

• Make an Impact: Help residents access meaningful services and build lasting community connections
• Grow Professionally: Gain experience in resident services, affordable housing compliance, and program coordination
• Be Part of a Purpose-Driven Team: Work with people who care deeply about community, dignity, and service

How to Apply

Submit your resume and cover letter through our online portal.

Physical Demands & Work Environment

• Prolonged periods of sitting at a desk and working on a computer
• Occasional standing, walking, and navigating the property during events or community outreach
• Ability to lift and carry up to 15 lbs. (e.g., supplies, materials, equipment)
• Frequent use of standard office equipment including printers, phones, and computers
• Occasional travel for meetings, service coordination, or resident event support

Disclaimer

This job description is not an all-inclusive list of duties and responsibilities. Rainey Property Management may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.