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Dental Front Office Coordinator at Cornerstone Dental Care

Cornerstone Dental Care · Westborough, United States Of America · Onsite

$52,000.00  -  $62,400.00

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** 2 Years of Dental Experience Required **

Cornerstone Dental Care proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey!

Overview 

We are looking for a motivated, resourceful, customer-driven individual to join our team as a Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader. 

Schedule:  Monday 8:15am - 5:15pm, Tuesday 6:50am-4:45pm, Wednesday 6:50am-4:45pm, Fridays 6:50am-1pm  

Duties/Responsibilities 

  • Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.
  • Schedule and confirm patient appointments to maximize the provider schedules.
  • Present treatment plans and financial responsibilities effectively to patients.
  • Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.
  • Maintain a positive and professional image, both individually and within the workspace.
  • Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.
  • Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.
  • Other assigned duties and responsibilities per management.

Required Skills/Abilities 

  • Dental office experience required.
  • Dentrix experience strongly preferred.
  • Excellent oral and written communication skills.
  • Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
  • Facility with Microsoft Office and dental practice management software.
  • Positively contribute to a respectful and collaborative working environment with coworkers.
  • Facilitate patient comfort, care, and satisfaction consistently.
  • Willingness to advance skills through continuing education opportunities.
  • Present to work during scheduled shifts.

Education and Experience 

  • High School Degree.
  • Prior front desk experience in a dental office.
  • People management or staff/ project coordination experience.

Physical Requirements 

  • Prolonged periods sitting at a desk and working on a computer. 
  • Prolonged periods of periods of standing and bending.
  • Must be able to lift <15 pounds at times. 

Benefits for Full-Time Employees*

  • PTO, paid holidays, office closure days
  • Medical
  • Vision
  • Dental allowance
  • Uniform allowance, as needed
  • 401(k) Eligibility
  • And many more!

*Benefits are subject to change and eligibility*

Our Mission & Values: To make the teams, patients, and practices we support healthier and happier. 

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