Business Analyst - Ferrero Caribe (Guaynabo, PR, PR) at Ferrero Group

Job Location: ​Guaynabo​

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000  dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

About the Role:

As a Business Analyst at Ferrero Caribe, you’ll be at the heart of our sales strategy. You’ll transform data into insights, helping our team make smarter decisions and drive performance across channels and customers. If you thrive in a fast-paced environment, enjoy working with cross-functional teams, and love turning numbers into stories, this is your opportunity to make a real impact.

This role is hybrid.

Main Responsibilities:

• Prepare monthly sales budgets by product, channel, chain, and representative
• Support forecast updates and identify SKU opportunities (overselling and underperforming)
• Develop and update monthly presentations for Key Account Managers (KAMs)
• Create templates and reports for business reviews and sales plans
• Analyze YTD vs. budget vs. last year’s sales to identify growth opportunities
• Monitor seasonal performance during activations (Halloween, BTS, Christmas, Valentine’s Day, Easter)
• Collaborate with internal teams (Sales, Marketing, Trade Marketing, HR, Finance) and external stakeholders (Buyers, Category Managers)
• Take on additional tasks as assigned by management

Who we are looking for:

• Bachelor’s degree required
• 3+ years of experience in business analysis, sales support, or a related field
• Proficiency in SAP, BW, Excel, PowerPoint, Power BI, Retailink, and Retail Solutions
• Strong analytical skills and attention to detail
• Excellent communication and presentation abilities
• Ability to work collaboratively across teams and manage multiple priorities
• Must be fully English/Spanish bilingual

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. 

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

Ferrero N.A. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.