BUSINESS OPERATIONS AND SERVICES MANAGER / NF5 at Department of the Navy

Not Required

Duties

The incumbent's responsibility, first and foremost, is to lead by example, to shape and sustain a working environment most conductive to the successful performance of those entrusted to his/her leadership and direction; creating a positive atmosphere and culture within Services in RSD constituent branches that reflect the pride, professionalism, sense of accomplishment, fulfillment, collaborative engagement, well-being, and wholehearted customer focus of its employees is the incumbents essential purpose and focus of main effort. Under the supervision of the Deputy Director (Retail and Services Division) serves as the senior subject matter expert for Services which include personal services and vending programs. Responsible for developing Services long-range business strategies and goals; ensuring the development of implementation of operating standards, policies, and procedures for direct and indirect operations; identifying new personal services or business opportunities; including recommendation of business divestment or modification as needed. Reviews the performance of each individual activity in relation to published standards and initiates corrective action as necessary; ensures policy and procedural compliance; measures operation performance and corrects failing strategies. Responsible for all financial aspects of Services, including the development, administration, and execution of the operating and capital budgets. Through subordinate managers, resolves the financial, personal, and operational challenges that impact the effective delivery of Services programs. Assigns work requirements and provides technical guidance and supervision to the division. Represents Services to members of the community, other organizations, and other commands on matters concerning Services projects and programs. Sets priorities and establishes methods and time frames for accomplishment of Services projects.

Requirements

EVALUATIONS:

Qualifications

Bachelor's Degree from an accredited college or university in business management or a related field appropriate to the work of position AND Three years of experience in services businesses, retail businesses, or administrative/general operations, which demonstrates possession of management principles in planning, coordinating and attaining the goals and financial objective of a large customer-oriented organization OR An appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above. Bachelor¿s Degree from an accredited college or university in business management or a related field appropriate to the work of position AND Three years of experience in services businesses, retail businesses, or administrative/general operations, which demonstrates possession of management principles in planning, coordinating and attaining the goals and financial objective of a large customer-oriented organization OR An appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above. Bachelor's Degree from an accredited college or university in business management or a related field appropriate to the work of position AND Three years of experience in services businesses, retail businesses, or administrative/general operations, which demonstrates possession of management principles in planning, coordinating and attaining the goals and financial objective of a large customer-oriented organization OR An appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above. A thorough knowledge of business practices, economic principles and ability to analyze trends/developments and make improvements in operating programs through innovative marketing, personnel management and business skills. Ability to communicate effectively orally and in writing, and to negotiate with various levels of business representatives, customers, etc. Incumbent is required to work evenings, weekends and holidays as the program demands. Works both outdoors and indoors. This is a white-collar position where occasional lifting up to 20 pounds may be required. Ability to successfully complete and obtain/maintain a favorable background investigation.

Other Information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp. As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. Required Documents: *Education/certification certificate(s), if applicable. *If prior military, DD214 Member Copy This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card. INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.