Systems Administrator at Toronto Parking Authority
Toronto Parking Authority · Toronto, Canada · Onsite
- Professional
- Office in Toronto
At the Toronto Parking Authority, we’re passionate about customers. And it shows!
Join us on our mission to re-imagine how Toronto moves by creating a seamless mobility experience that delivers on choice, ease, and speed. We are proud to be North America’s largest municipal parking operator, third largest bike share operator and Canada’s largest operator of municipally-owned EV charging. As an agency of the City of Toronto, we’re advancing innovative, sustainable, and inclusive mobility solutions that support a vibrant, accessible, and connected city.
ABOUT THE ROLE
The System Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures are followed. These activities include the support of I.T. staff in executing, testing and rolling out of solutions.
This individual is accountable for the following systems, including servers and desktops that support parking related I.T. Infrastructure; Windows Active Directory, Application, patching, provisioning and system monitoring that support the Authority I.T. infrastructure. Responsibilities on these systems include provisioning, backups, patching, support and maintenance.
RESPONSIBILITIES
System and Network Installation, Configuration and Monitoring
QUALIFICATIONS
Join us in Driving Last Mile Mobility
Our people are the fuel to our engine. That’s why we’re a company built on the values of safety, respect, and integrity. We’re committed to being an exceptional place to work, where employees thrive professionally and grow alongside a purpose-driven organization. At TPA, you’ll be part of a collaborative team, united by a shared vision: to become the world’s best provider of sustainable parking, bike share, and last-mile mobility solutions.
Come and experience what it’s like to work at TPA, where we’re guided by our Rules of the Road: We will win and celebrate as a team; We are passionate about our customers and stakeholders; We will set targets, keep score and win; We will act with a sense of urgency; and We will be respectful, courteous, and accountable.
TPA is a proud recipient of Human Resources Director (HRD) Best Places to Work in Canada award for employee experiences. When you work at TPA, you’ll enjoy:
The TPA is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse customers that we serve.
We provide equitable treatment and accommodation to ensure barrier-free employment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation during the recruitment process, please let us know.
Apply Now
Join us on our mission to re-imagine how Toronto moves by creating a seamless mobility experience that delivers on choice, ease, and speed. We are proud to be North America’s largest municipal parking operator, third largest bike share operator and Canada’s largest operator of municipally-owned EV charging. As an agency of the City of Toronto, we’re advancing innovative, sustainable, and inclusive mobility solutions that support a vibrant, accessible, and connected city.
ABOUT THE ROLE
The System Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures are followed. These activities include the support of I.T. staff in executing, testing and rolling out of solutions.
This individual is accountable for the following systems, including servers and desktops that support parking related I.T. Infrastructure; Windows Active Directory, Application, patching, provisioning and system monitoring that support the Authority I.T. infrastructure. Responsibilities on these systems include provisioning, backups, patching, support and maintenance.
RESPONSIBILITIES
System and Network Installation, Configuration and Monitoring
- Configuration of related solutions for various projects and operational needs.
- Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with TPA standards and project/operational requirements.
- Monitor, implement, and maintain network infrastructure across all corporate offices and parking facilities.
- Maintain routers, switches, firewalls, wireless access points, and VPN connections.
- Monitor network performance, troubleshoot connectivity issues, and optimize traffic flow.
- Maintain network security through firewall management, intrusion detection, and access controls.
- Coordinate with ISP and telecommunications providers for MPLS, SD WAN connectivity and cellular communications.
- Perform daily system monitoring for assigned I.T systems, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
- Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities. Configure / add new services as necessary.
- Respond to security monitoring alerts to validate possible intrusions and escalate to manager.
- Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
- Responsible for maintaining Antivirus system and Endpoint Firewalls
- Perform regular file archival and purge as necessary.
- Create, change, and delete user accounts per request.
- Provide Level 2 support, and escalation for Level 1 I.T. staff, in the investigation and troubleshooting issues in various I.T. systems.
- Provide Level 1 support for Technicians, to escalate problems with parking technology.
- Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
- Provide Level 1 support for Mobile handhelds and printers.
- Interpret and/or discuss information with others, which involves terminology or concepts not familiar to many people; regularly provide advice and recommend actions involving rather complex issues. May resolve problems within established practices.
- Complete other duties as assigned.
QUALIFICATIONS
- 3-year college diploma in the field of computer science or information systems.
- 3-5 years related work experience managing or implementing parking revenue control systems.
- 3-5 years of proven experience in IT infrastructure, system administration and parking technology. Technical knowledge of current network, operating systems, hardware, protocols, and standards.
- Experience with Parking Technology is an asset.
- Demonstrated ability in solving I.T. issues and problems.
- Demonstrated integrity in dealing with information and issues of a highly confidential and sensitive nature.
- Diligent, detail-oriented, and possess a success-driven work ethic.
- Demonstrates commitment to environment, health & safety: manages risks to protect the health and safety of employees and the public.
- Internal candidates: No new or reclassified employee with less than one (1) year’s continuous on the job service may apply.
- Internal candidates: Employees must have at least one (1) year of continuous service in their current role to be eligible for application.
Join us in Driving Last Mile Mobility
Our people are the fuel to our engine. That’s why we’re a company built on the values of safety, respect, and integrity. We’re committed to being an exceptional place to work, where employees thrive professionally and grow alongside a purpose-driven organization. At TPA, you’ll be part of a collaborative team, united by a shared vision: to become the world’s best provider of sustainable parking, bike share, and last-mile mobility solutions.
Come and experience what it’s like to work at TPA, where we’re guided by our Rules of the Road: We will win and celebrate as a team; We are passionate about our customers and stakeholders; We will set targets, keep score and win; We will act with a sense of urgency; and We will be respectful, courteous, and accountable.
TPA is a proud recipient of Human Resources Director (HRD) Best Places to Work in Canada award for employee experiences. When you work at TPA, you’ll enjoy:
- Opportunities to Learn and Develop: As we grow, so do you. You’ll have opportunities to refine and apply your skills and expertise as well as learn and grow in new areas.
- Comprehensive Care: A Total Rewards program that supports your physical, mental and financial wellness. With our comprehensive benefits and a defined benefit pension plan – we have you covered.
- Work that Matters: Together, we are shaping the future of mobility in the City of Toronto and providing choice, ease and speed in how customers move through the City.
The TPA is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse customers that we serve.
We provide equitable treatment and accommodation to ensure barrier-free employment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation during the recruitment process, please let us know.
Apply Now
