FWS Commons Ground Coordinator at Guilford College

People are drawn to Guilford College for a number of reasons, including the College’s Core Values of community, diversity, equality, excellence, integrity, justice, and stewardship.

Working at Guilford provides you with a rewarding opportunity to impact the developing lives of students from a range of diverse backgrounds. Guilford attracts those who are seeking a professional challenge and career advancement. It also attracts those who want to enjoy a beautiful campus and location in the dynamic city of Greensboro, North Carolina.

Guilford College offers a wide range of benefits for full-time regular employees, including 13 paid holidays, tuition remission, health insurance, telemedicine, life insurance, short-term and long-term disability, a retirement plan, and optional dental and vision insurance. In addition, employment at the College provides employees with access to numerous discounts for products, services, and attractions.

Position Summary

Commons Ground Coordinator

Reports to: Digital Pedagogy and Scholarship Librarian

Hours per week: 15-20

Pay per hour: $9.00

Location: Service Point on the Commons Ground level of Hege Academic Commons

Duties and responsibilities

• Manage the team of Commons Ground Assistants with the guidance of the Digital Pedagogy and Scholarship Librarian

• Manage outreach to first- and second-year students, which may include class presentations, individual or small group consultations, the development of advertising materials, and other projects as assigned 

• Help patrons with 3D printing, laser engraving, screenprinting, virtual reality (VR), and other Commons Ground Makerspace tools/equipment

• Provide tours and answer questions about the Makerspace and its equipment

• Encourage safe and responsible use of equipment by enforcing rules and policies

• Maintain a clean, organized space throughout the Commons Ground; this includes managing inventory and ensuring that equipment checkout protocols are followed

• Ensure that all protocols are followed regarding tool upkeep and inventory

• Support special projects and events (e.g., workshops, classes, etc.)

• Contribute to a friendly and inclusive environment where all patrons feel welcome

Preferred experience, skills, and competencies

• Strong management skills, including time, project, and people management

• Strong customer service and written/verbal communication skills

• Ability to communicate in a calm and professional manner

• Ability to problem solve and learn new hardware and software quickly

• Experience with both Windows and Mac operating systems

• Experience with 3D printers and their maintenance is preferred

• Proficient with Microsoft Office, Google Workspace, Adobe Creative Suite, and/or their equivalents

• Prompt, dependable, reliable, and detail-oriented

• Ability to lead a team in a fast-paced environment

• May have to lift up to 20lbs

Outcomes and real-world skills

• Technical proficiency: Operate and troubleshoot 3D printers, laser cutters, screenprinters, VR headsets, and other tools while building practical knowledge of how they’re used in real-world applications

• Communication and presentation skills: Communicate clearly with users and confidently lead tours or presentations for diverse audiences

• Customer service and support: Help maintain a friendly, inclusive environment while providing helpful, solutions-focused assistance

• Leadership and teamwork: Collaborate effectively with peers and take initiative in leading projects and mentoring team members

• Time and task management: Balance multiple responsibilities while maintaining a clean, organized, and efficient workspace

• Creativity and innovation: Turn ideas into physical prototypes through hands-on problem-solving and creative experimentation

Compensation

To be employed, you must be a current Guilford College student and you must be eligible for Federal Work-Study. Hourly wage may increase on an annual basis with continued employment.

Guilford College does not discriminate on the basis of sex/gender, race, color, creed, religion, national origin, sexual orientation, gender identity, disability, genetic information, military status, veteran status, or any other protected category under applicable local, state or federal law, ordinance or regulation. See our full Statement of Non-Discrimination.