Cafe Shift Lead at ANDREW WOMMACK MINISTRIES INC

Description

Position Purpose:

The Cafe Shift Lead is responsible for leading day-to-day cafe operations, ensuring high-quality food and beverage service standards for students, staff, faculty, and guests, including special events and conferences. It oversees Baristas, Café Cashiers, volunteers, and interns for a given shift within the Café team. This role aligns Campus Dining personnel with the vision and mission of Charis Bible College, emphasizing cleanliness, hospitality, and world-class service and food production.

Essential Duties:

• Train and supervise baristas to expertly prepare and serve a variety of coffee and tea beverages, following established recipes and maintaining high-quality standards.
• Communicate and train staff to be knowledgeable about the menu, including seasonal and specialty items, and be able to make recommendations to customers.
• Train and supervise staff on how to accurately take and process customer orders, ensuring all orders are correct and meet customer expectations.
• Instruct staff on how to handle cash, credit, and other forms of payment accurately and responsibly, following all cash-handling procedures.
• Complete clerical assignments as directed by the Campus Dining Manager.
• Assure staff are trained to maintain a clean and sanitary work environment, including cleaning equipment, counters, and seating areas, adhering to health and safety regulations.
• Monitor and delegate restocking of inventory as needed, including coffee beans, syrups, milk, and other supplies, ensuring everything is available for smooth operation.
• Assist and lead café staff in all aspects of catering and beverage services for events held at the college, providing high-quality service to event attendees.
• Manage and train staff to work collaboratively with other staff members, including kitchen and event staff, to ensure seamless service and operations.
• Participate and ensure staff members are participating in ongoing training and development opportunities to enhance skills and stay current with industry trends and college policies.
• Lead by example and ensure all staff, interns, and volunteers act with integrity, honesty, and knowledge that promotes the culture, values, and mission of Charis Bible College.
• Maintain and set the pace for café staff members to maintain a calm demeanor during periods of high volume or unusual events, to keep the Kiosk running to standard, and to set a positive example for the team.
• Oversee the preparation of food for purchase, such as cutting and packing food for sale through the Café as directed.
• Come alongside and assist Charis Kitchen during a high volume of meal plan activities as required.
• Follows health, safety, and sanitation guidelines for all products and instructs staff members on the same.
• Other duties as assigned

Qualifications

Knowledge, Skills, and Abilities:

• Proficiency in Windows-based computer applications, including Microsoft Office (Word, Excel, PowerPoint).
• Exceptional verbal and written communication skills.
• Strong customer service aptitude.
• Self-motivated and proactive.
• Effective problem-solving skills with conflict-resolution capabilities.
• Excellent multitasking abilities.
• Competence in operating a cash register and utilizing the Square POS system if needed.
• Outstanding interpersonal skills, displaying professionalism with guests, staff, and students.
• Demonstrated leadership qualities.
• Exceptional time management capabilities.
• Availability for extended hours and weekend shifts during conferences and events.
• Ability to stand for prolonged periods.
• Knowledge of food and beverage industry standards, food safety, and hygiene.

Requirements:

• Must have a personal relationship with Jesus Christ.
• Must sign the Statement of Faith.
• A high school diploma or equivalent education is required.
• An associate degree is preferred.
• Charis Bible College student or graduate is preferred.
• Must pass all required checks.

Experience:

• 1-2 years of managerial/supervisory experience in the Café or food service industry is preferred.
• Prior experience in a Coffee Shop or Café environment is preferred.
• A minimum of 1 year in a management or supervisory role is preferred.
• Compensation is commensurate with experience.

We offer a comprehensive benefits package for full-time employees to include the following: Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays per year (10), Flexible Spending Account (FSA)-Medical/Dependent Care, Health Savings Account (HSA), Voluntary Life and AD&D, Short Term Disability, Long Term Disability, 403(b) Retirement Plan, Life Assistance Program, Accident/Hospital, ID Shield/Legal Shield and Telehealth 

About Us: Andrew Wommack Ministries (AWM) is a teaching ministry of unconditional love and the balance between grace and faith. For over forty years, Andrew and Jamie have been teaching the truth of the Gospel to the body of Christ by teaching at seminars, in churches, on radio and television, by training others at Charis Bible College, and by developing ministry materials designed to help you in your relationship with the Lord. We are a family here at AWM, we like to have fun, and we love Jesus. You will find that our culture reflects just that. Our core values demonstrate that we serve God’s people with Excellence, Faithfulness, and Integrity.

Are you interested in helping Andrew fulfill his vision to reach as far and as deep with the Gospel as possible?

If so, we are looking for someone faithful, available, willing to learn; and passionate about taking the Gospel Truth to the world.

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