- Professional
- Office in Edmonton
- Fields calls from customers, technicians, and sales representatives and performs timely follow-up and response on all service requests.
- Enhances internal and external customer relationships with responsive, focused and timely service.
- Assists with warranty tracking and reconciliation.
- Assists with preparation and distribution of various service reports.
- Interfaces with vendors for parts pricing and delivery.
- Assists customers with parts orders.
- Participates in special projects and performs other duties as required.
- Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all Company policies and procedures.
- Adhering to Company policies, procedures, and directions regarding standards of workplace behaviour in completing job duties and assignments