- Senior
- Office in Toronto
About Klick Health
Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we’re still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who help make it happen. Because we’re constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. We’re one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. We know that career paths are seldom simple and straightforward. And that's an asset. If you feel like you'd be a good fit for this role, we encourage you to apply and take the first steps to starting your career journey at Klick!
About Our Medical Craft
As the single largest medical team integrated across a single agency, the Medical team uncovers scientific truth through our board expertise in science and regulatory, medical strategy, medical communications, and value, access and reimbursement. The Medical team assumes responsibility for understanding the clinical aspects in depth to discover unique offerings and believes in the importance of shaping the brand-building process as early as possible: forming the scientific narrative, the language included in the label, and identifying where the brand plays in the buying process.
Job Details
We are looking for a Senior Engagement Director to join our Scientific Innovation and Medical Communications department. The Senior Engagement Director plays a pivotal role in leading client engagement strategy, driving execution excellence, and shaping innovative solutions that advance client objectives. This role combines hands-on team and client management leadership with strategic stewardship and guidance.
Senior Engagement Directors assume responsibility for understanding medical communications strategy in depth while leading cross-functional teams to deliver excellence in execution. They partner closely with clients to anticipate evolving needs, identify growth opportunities, and ensure our solutions deliver measurable impact. This role requires balancing strategic leadership with operational oversight—guiding the internal team while working in concert with medical communications leadership to ensure long-term business growth.
The Senior Engagement Director, working in close conjunction with the project management team and other internal stakeholders, ensures all projects are delivered on time, on budget, on strategy, and in alignment with regulatory and healthcare compliance requirements. This individual must be adept at building trusted client relationships, mentoring teams, and contributing to a culture of innovation, collaboration, and accountability.
Knowledge/Expertise
Strategic Skills/Tools
Client Relationships
Business Development
Teamwork/Collaboration
Creativity/Innovation/Engagement
Financial Accountability
Years of Experience/Degree
Key Competencies
#LI-ML1 #LI-Hybrid
Klick uses an AI-powered tool as part of an automated process to support our hiring process by analyzing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions, accessibility needs, or concerns about the use of this tool, please contact us.
Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.
We’re also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at [email protected] and we will work with you to meet your accessibility needs and ensure you have a positive experience.
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