Sr. Solutions Engineer at Compass Datacenters

Come join our Rocket Ship and be part of Compass Datacenter’s mission to make life better by providing the world’s technology leaders with a secure place to plug-in wherever they grow. We provide custom, move-in ready data centers, from edge deployments to core facilities serving hyperscale, cloud and enterprise customers. At Compass we have our sights set on leaving a legacy imprint on the data center industry. By putting Culture first, we can show this not only produces results, but more importantly, can change lives.

Compass is seeking a Senior Solution Engineer to join an onsite team leading complex, cross-functional technical engagements for high-profile customers. In this role, you will serve as a trusted technical advisor and strategic thought partner, driving clarity in requirements, managing design deviations, and championing solutions that balance customer needs with business scalability.

As a senior member of the Solution Engineering team, you will also play a key role in mentoring peers, elevating best practices, and influencing the evolution of our standard design platforms through real-world insight and customer feedback.

Key Responsibilities:

• Strategic Technical Leadership:

Assist on early-stage technical strategy for major customer pursuits and serve as the senior l solution architect on strategic deals, owning the end-to-end technical engagement and ensuring solutions align with both customer needs and internal platform strategy

• Executive Stakeholder Engagement:

Collaborate directly with customer executives and technical leaders to deeply understand operational drivers, business outcomes, and long-term roadmaps.

• Governance & Design Authority:

Establish and enforce design governance for deviations from the standard platform, ensuring consistent documentation, approval workflows, and downstream communication.

• Complex Solution Design:

Evaluate and architect tailored solutions that balance customization with standardization, navigating trade-offs between customer requirements, operational efficiency, and delivery timelines.

• Cross-Functional Enablement:

Drive alignment across engineering, delivery, operations, finance, and legal functions to ensure readiness for implementation and operational sustainability.

• Risk & Impact Analysis:

Identify high-risk technical variables and business implications early in the engagement cycle, providing leadership with scenario planning, mitigation strategies, and decision frameworks.

• Strategic Insight: Balance customer advocacy with company scalability, ensuring all solutions support our long-term strategic anchors and operational capabilities.

• Knowledge Stewardship: Deliver clear, consistent documentation and updates to stakeholders throughout the opportunity lifecycle, including comprehensive post-lease handover materials.

• Platform Feedback & Continuous Improvement:

Serve as a key feedback loop into product management and engineering, influencing the evolution of our design platform and engineering standards based on field learnings.

• Mentorship & Knowledge Sharing:

Mentor solution engineers and contribute to the development of best practices, technical playbooks, and internal training resources.

• Lessons Learned Integration: Drive continuous improvement by capturing post-engagement insights and proactively updating guidelines, templates, and best practices across the program.

What You Need to Succeed:

• 5+ years of relevant experience in solution engineering, design management, technical consulting, or a related field, preferably with large-scale infrastructure, data centers, or mission-critical environments.

• Deep knowledge of integrated engineering domains including mechanical, electrical, architectural, IT/Telecom systems. and the ability to synthesize complex technical information.

• Strong executive communication and presentation skills, including the ability to influence decision-decision making at senior levels.

• A proactive mindset with a focus toward early engagement, structured planning, and continual learning.

• Ability to lead without authority, holding cross-functional teams accountable to deliverables and timelines.

• Demonstrated experience with solution governance, enterprise architecture frameworks, and technical risk management.

• Experience translating customer requirements into scalable technical architectures and operational plans.

Knowledge & Skills:

• Intellectual curiosity and humility to ask the right questions.

• Commitment to uncovering the unknowns before they become challenges.

• A passion for delivering long-term customer value through intelligent, scalable technical solutions.

• Consistent stewardship of customer requirements and internal process integrity.

• Visionary thinking with grounded technical rigor.

• Confidence in navigating ambiguity and making informed recommendations in fast-paced, high-stakes environments.

• A collaborative, low-ego approach to problem solving and stakeholder engagement.

• Dedication to delivering high-value, scalable solutions that balance innovation, efficiency, and customer satisfaction.

• A strong sense of ownership, accountability, and commitment to excellence.

Role Requirements:

This role is 100% in the Dallas or Toronto Office.

Disclaimer: 

Compass is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law. 

At Compass, we make lives better by providing the world's technology leaders with a secure place to plug in wherever they grow. We provide custom, move-in ready data centers from edge deployments to core facilities serving hyperscale, cloud and enterprise customers. 

We are a Culture First organization. With a keen focus on our culture, we genuinely provide a place where employees can do their best work and grow personally and professionally. Each day, we are accountable to live out our four Core Convictions: 1) Humility In, Pride Out, 2) Actions and Words are One, 3) Continuous Improvement of People, Processes and Systems (spoiler alert - we order People first for a reason!), and 4) We Ask Why to Understand the Needs versus the Wants. 

Compass is committed to an inclusive culture, and we celebrate and value diverse insights and perspectives. To continue to soar on our rocket ship, we need talent from various background, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles to perform crucial job functions. 

That is why we are committed to our core convictions and key principles as we continue to provide companies a secure place to plug in. 

Learn about us at www.compassdatacenters.com 

Benefits: 

Medical | Dental | Vision | Voluntary | 401K | Unlimited PTO (USA)