VDC Support Specialist at Encore Electric

Compensation for this role: $45.00 to $55.00 per hour depending on experience

General Responsibilities

• Maintain open communication lines with all working relationships

• Follow up to ensure items for which the job is accountable are performed

• Earn and maintain customer’s trust

• Uphold the core values of the organization

• Work well with others to accomplish the mission of the organization and of the job

Specific Responsibilities

• Autodesk installation and troubleshooting, Revit family creation/customization

• Computer setup and maintenance – Budget for new hardware/software as needed

• Implement BIM department standards for shop drawing continuity

• Provide continuing education related to VDC/BIM for the greater good of the department

• Standardized onboarding of new employees

• Assist in the planning, design, and development of new applications, and enhancements to existing applications

• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems

• Provide orientation and training to end users for all modified and new systems

• Work with Director to maintain and monitor the department budget

• Stay current with new technology and techniques and create system design proposals

• Develop, implement and monitor department standards, templates and software requirements

• Manage all construction technology

• Assist in the deployment of new applications and enhancements to existing applications

• Ensure compatibility and interoperability of in-house computing systems

• Tracks department equipment (Hardware, software, RTS, etc.)

• Meet with decision makers, systems owners, and end users to define business requirements and systems goals, and identify and resolve business systems issues

• Assist VDC Manager in periodic field training on software use and department capabilities

General

• General computer support

• Prefabrication details

• Day-to-day business

• Time Sheets

• Assisting VDC Manager

• Project Management

Other duties as may be assigned

KNOWLEDGE, SKILLS AND ABILITIES:

Skilled in:

• Acting as a self-starter

• Working with little supervision

• Customer management

• Listening 

• Speaking intelligently

• Estimating resources needed to complete required tasks

• Adapting to new and changing requirements, environments, and/or information

• Managing people and processes

• Managing complex projects, breaking them down to their component levels

• Effective written and oral communication sufficient to be able to elicit and communicate information and achieve understanding

• Establishing and maintaining effective working relationships with customers, vendors, consultants, management, and employees

• Operating a computer

• Operate Microsoft office products

• Organizing work to accomplish tasks

• Reading and writing

• Prioritizing and reprioritizing to meet job needs

• Identifying and managing risk

• Problem solving

Ability to:

• Retain and access critical information from memory

• Efficiently and effectively troubleshoot all AutoDesk products

• Conceptually estimate and provide input on demand at design meetings

• Conceptualize and visualize projects for constructability means and methods

• Think on your feet

• Be personally detached from ideas (no ego)

• See things from multiple perspectives

REQUIREMENTS:

• High School Diploma or equivalent is required. A.A.S. degree in Drafting/Construction Management or Equivalent is preferred.
• 5+ years construction industry experience is preferred, with advanced proficiency in Revit, Navisworks, Bluebeam and ACC, and computer programming experience. 

Benefits of this role:  

• Encore Electric provides excellent benefits for our employees, including: medical, dental, and vision plans, disability, and life insurance, employee-matched 401(k), paid time off (PTO), an employee assistance program that includes counseling, legal, and financial advice.
• Encore also provides a generous employee referral program, and access to technical, safety, personal finance, and leadership training through Encore University, Encore’s in house training program.

Applications will close for this position on:   September 15, 2025 or until role is filled 

For questions regarding this role, please contact: [email protected] 

To request an accommodation during the application process, please contact [email protected]. 

Encore Electric, Inc. is an EOE, including disability/vets.