CSIRC SHIFT LEADS at Zen Strategics LLC

This position is Contingent Upon Award

About Zen: 

Own your opportunity to work with a client-focused growing agile small business. Make an impact by advancing our government organizations charged with keeping our country safe, prosperous, and secure. Zen Strategics LLC is a cleared, niche consulting firm, offering innovative Cybersecurity, Cloud/DevSecOps, Information Data Management and Modernization solutions. We are a leading organization committed to delivering innovative solutions and ensuring the highest standards of security for our customers' infrastructure assets. We are dedicated to staying ahead of evolving cyber threats and protecting our clients' data leveraging cutting-edge technologies (to include AI/ML) and proactive security measures. 

The Contractor shall provide shift leads directly coordinating, communicating, and reporting with Computer Security Incident Response Center Services (CSIRC) the federal CSIRC team. Each Contractor Shift lead shall report to the Task Lead and directly:

• Follow up on all escalated incidents, ensuring data is collected, documented, and reported.
• Assign tasks to staff appropriately and provide guidance in line with operational policies and procedures.
• Take necessary action to ensure proper coverage when an incoming Analyst is unable to report for duty.
• Confirm staff have access to the tools and systems required to perform CSIRC responsibilities.
• Oversee the onboarding of new personnel to ensure it is conducted in compliance with established policy.
• Verify that shift reports are complete, accurate, and clearly understood.
• Ensure daily Incident Awareness and Situational Reports are properly prepared and accurate.
• Coordinate and manage all scheduled conference calls.
• Provide daily status updates regarding CSIRC SOC/NOC activities.
• Report any personnel or scheduling concerns to federal staff.

Requirements:

• Minimum 2 years in a security-related supervisor or lead capacity.
• Certified SOC Analyst or equivalent certification (Appendix D).
• Must be able to be on-site in Atlanta, GA, and able to work 2nd and 3rd shift.

Desired Certifications:

• Network certification.
• ITIL foundation certification.

Salary at Zen Strategics is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements.

Equal Opportunity Employer/Veterans/Disabled