- Junior
- Office in London
The Premier League's IT department is looking for a Junior IT Technician tojoin our Service Desk team. The preferred candidate will receive training and hands-on experience supporting staff at the Premier League and PGMO.
In this role, you will report to the Service Desk Manager, and the preferred candidate will bring a keen interest in working in IT. They will have the opportunity to learn the role and assist with day-to-day tasks. There will be supported every step of the way as you build your confidence and technical skills in a professional, high-performing environment
Who we are
The Premier League is home to some of the most competitive and compelling football in the world. The League and its Clubs use the power and popularity of the competition to inspire fans, communities and partners in the UK and across the world. The Premier League brings people together from all backgrounds. It is a competition for everyone, everywhere and is available to watch in over 900 million homes in 189 countries.
We have a wide variety of responsibilities. These include organising the competition and its Handbook as well as managing the centralised broadcast and commercial rights. The work we do in conjunction with the Clubs also goes far beyond the 90 minutes. We support and provide a framework for youth development, we protect the organisation’s intellectual property, support the wider game and community programmes, undertake international development work and liaise with governing bodies and other leagues.
The Premier League is an equal opportunities employer and strives to create an inclusive culture where talent can flourish. We believe in the potential of everyone and open our doors to those who share those values. All appointments will be made based on merit; however, we particularly encourage applications from women, people from minority ethnic communities, LGBTQ+ people and disabled people.
Our hybrid-working model also allows you some variety on your place of work, offering you the chance to work from home on some days each week. Where possible, you will attend the office or site visits in line with our company policy. All staff liaise closely with their line manager to manage their time appropriately and according to their work and team requirements.
The Role
- Help set up and maintain laptops, phones, and IT accessories
- Log and support staff with IT requests in person and remotely
- Diagnose and troubleshoot hardware/software issues
- Help administer Office 365 user accounts and software
- Track IT equipment and update inventory records
- Support and maintain printers and AV equipment in meeting rooms
- Assist in internal IT projects and documentation tasks
- Escalate more complex problems to senior team members
- Support with IT projects and asset management systems
Role Requirements
- Be enthusiastic about technology and eager to build an IT career
- Have basic familiarity with Windows computers and Microsoft Office
- Be organised and keen to learn new systems
- Enjoy solving problems and helping people
- Communicate clearly and professionally with colleagues
- Be flexible and ready to adapt to different challenges
- Any prior experience in IT/ Customer Service is desired but not required
