Manager of Learning & Development at Alterman

Overview:
The Manager of Learning and Development (L&D) is responsible for the creation and delivery of general professional and leadership training for the company. This role will manage and develop a team of Learning and Development Specialists and Instructional Designers.

Essential Functions:

1. Training Creation and Delivery (70%):

• Develops and delivers comprehensive training programs on onboarding, leadership, and professional development.
• Designs training materials, including presentations, handouts, and online resources, that cater to various learning styles and levels of experience, using various software tools.
• Assesses training needs through consultations with management and staff to tailor training programs to specific departmental requirements.
• Collaborates with other trainers to align training initiatives with organizational goals and standards.
• Facilitates in-person and virtual workshops, seminars, and one-on-one training sessions to enhance the skills and knowledge of employees.
• Evaluates the effectiveness of training programs through assessments, feedback, and performance metrics, making necessary adjustments to improve outcomes.
• Presents training initiatives, key insights, and program updates to executive audiences.  
• Provides ongoing support and coaching to employees to reinforce training concepts and address any challenges they may face in applying new skills.
• Stays updated on industry trends and best practices in talent management to ensure training content is relevant and cutting-edge. Pairs AI with learning tools to enhance usage.

2. Team Leadership and Development (20%):

• Manages and directs the work of the L&D team and is responsible for the continued development of the staff.
• Conducts performance reviews with all direct reports.
• Assists with hiring and performance management of L&D team members.
• Develops and implements best practices and standardized procedures for the L&D group.
• Manages the budget for the L&D team.    

3. Performs other duties as assigned by management (10%).

Education and Experience:

• Bachelor’s degree in Education, Communication Studies, Psychology, or a related field required. 
• Minimum of 5 years of experience in a training, development, and design role, with at least 2 years of experience in being a team or project lead required. 
• Demonstrated success in delivering training programs that result in measurable improvements in employee delivery and performance required.
• Proven experience in designing, developing, and delivering training programs related to various subjects, including onboarding, professional development and leadership development required.

Skills/Abilities:

• Strong communication and presentation skills, with the ability to engage and motivate a diverse audience and present to an executive audience.
• Excellent organizational skills and attention to detail, with the ability to manage multiple training projects simultaneously. 
• Strong analytical and project management skills.
• Proficient with Microsoft Office Suite, or other related software.
• In-depth knowledge of managing in-person and virtual classrooms via Teams and Zooms.  
• In-depth knowledge of training frameworks such as ADDIE (Analysis, Design, Development,
• Implementation, and Evaluation), Bloom’s Taxonomy, 70-20-10 model or other relevant models or methodologies. 
• Able to analyze training needs and develop customized solutions that address specific business challenges.

Work Environment:

• Office environment. Occasional travel may be required for in-person training sessions or meetings.

Physical Demands:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.