Health Information Manager at Turning Point Community Programs

DISTINGUISHING CHARACTERISTICS

This is an at-will administrative position within the Home Office. The position is responsible for assisting Turning Point’s Health Information department with ensuring the privacy of our members.

ESSENTIAL DUTIES AND RESPONSIBILITIES – (ILLUSTRATIVE ONLY)

The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Applies clinical knowledge and participates in the design, development, implementation, validation, and maintenance of EHR and other systems.
• Ensure the integration of EHR systems with other health information systems to enhance data interoperability and client care coordination.
• Manage patient health information and medical records, collecting and analyzing patient data and using classification systems and medical terminologies.
• Maintain and oversee compliance with data security and health information privacy regulations, ensuring the safety, archiving and warehousing of all client information.
• Consult with the Director on goals, strategy, and vision, and advise on operational problems.
• Provide user support and training.
• Assist with coordinating requests of programs for system modifications and enhancements.
• In collaboration with others, provides necessary data for analysis, interpretation and development of recommendations based on findings.
• Develops and generates routine and/or ad-hoc reporting.
• Respond quickly and effectively to requests for in-depth troubleshooting, creation of custom solutions, documenting software defects.
• Manage and resolve tickets through a helpdesk system.

• Stays current on the capabilities and application of standard and customized templates to ensure accurate and efficient documentation processes.
• Maintain a knowledge base to document specific training needs.  Assist in creating and maintaining user documentation.

Knowledge Of:

• Turning Point’s Mission, Vision and Core Values
• Privacy laws, release of information, and principles of HIM
• Technical expertise regarding database design development; understanding of SQL; adept at queries and report writing.
• Proficient in Microsoft Office Suite
• Electronic health records (NextGen, SmartCare and Cerner preferred).
• Data-mining techniques and procedures, including the understanding of when their utilization is appropriate.
• Coding classification systems.

Ability To:

• Communicate effectively orally and in writing.
• Manage patient health information and medical records; collecting and analyzing patient data and using classification systems and medical terminologies.
• Present complex information in an understandable and compelling manner.
• Travel to multiple locations typically via personal vehicle.

MINIMUM QUALIFICATIONS AND CERTIFICATIONS & LICENSES

Education, Training and Experience:  

A typical way of obtaining the knowledge, skills and abilities outlined above is through graduation from an accredited university or college with a bachelor’s degree in Health Information Management, Healthcare Informatics, Computer Science, Statistics, or related field OR at least five (5) years of relatable experience. Registration as a Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) 

Licenses; Certificates; Special Requirements:

• California driver’s license & current vehicle insurance and registration

• Reliable means of transportation capable of passing vehicle safety inspection if more than five years old excluding all modes of two-wheeled transport inclusive of bicycles, mopeds and motorcycles.

Schedule: Monday- Friday 8:00 am to 5:00 pm

Compensation: $37hr to $40Hr

MENTAL AND PHYSICAL DEMANDS

The mental and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.