- Junior
- Office in West Roxbury
The Dispensary Agent is a key team member at our dispensary and is responsible for providing unique customer service experiences, educational consulting, and in some cases patient record management
The daily grind:
- Greet customers and patients with a smile and positive attitude.
- Assist customers and patients navigate through their cannabis education journey.
- Build lasting relationships with regular patients/customers to promote regular store visits.
- Partner with team members in a fast-paced, dynamic retail environment.
- Provide patients and customers alike with information on types, methods, and efficacy of various cannabis products (we do not provide medical advice).
- Continue on-going cannabis education and training.
- Provide support to managers and other Dispensary Agents as needed.
- Maintain a clean, organized, and sanitized workstation/store front.
- Review online orders to ensure accuracy before pick-up.
- Understand and apply detailed compliance regulations as required by local and state laws.
- Stock, merchandise, and replenish displays of regulated and unregulated inventory.
- Process transactions at the POS and ensure the state monitored inventory system (METRC) accurately updates the amount of product available.
- Expected to be to work all scheduled workdays, during scheduled hours and report to work on time.
Qualifications
- High School Diploma or equivalent.
- 1-2 years of retail or hospitality (customer-facing) experience.
- Must be 21 years of age and able to register as a cannabis agent with the state.
- Capable of lifting up to 30 pounds unassisted, stand and walk in excess of 5+ hours per day.
- Ability to squat, kneel, bend over, and reach with little or no assistance.
- Comfortable working in a demanding high-volume, fast-paced retail environment.
- Desire to learn about cannabinoids, terpenes, and product application/consumption methods.
- Ability to use office equipment (computers and printers) and their included software i.e. Word, Excel, email, etc.
- Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.
Benefits
- Relaxed/Casual Dress Code
- Employee Assistance Program
- Company Discount
