Hybrid Information Systems Specialist I at FHU Engineering

We are seeking a dynamic, self-starter to join our IT team and support our employee’s technology needs. Our ideal candidate will be driven, detail-oriented, and should enjoy interfacing with people. This position provides IT support by performing the following duties:

Essential Duties and Responsibilities (Other Duties may be assigned)

• Provide hardware & software support, in person and remote, for users across multiple offices
• Install and configure computer hardware, software, printers, and scanners
• Repair and replace equipment as necessary
• Support other members of the technology team
• Assist in training and orientation of new and existing staff
• Perform research, testing, and documentation of computer software and hardware
• Install, configure, and maintain Windows OS
• Provide desktop application support for Windows OS, Mac OS, and MS Office
• Communicate, written and verbally, with internal staff and various external vendors
• Ability to travel to various offices to assist with IT needs
• Interact with third-party data and equipment vendors

Requirements

Education and/or Experience

• Associate or Bachelor degree in a field relevant to this position, or equivalent years of technology experience
• 2+ Years in a related Help Desk or Information Systems role
• Certifications from Microsoft and other noted vendors is a plus
• Experience with routing/switching technologies is a plus
• Demonstrated skills in technical, logical thought processes and problem-solving

• Desktop application support for various software applications used in Transportation Engineering/Design is a plus. These software packages include but are not limited to AutoCAD, MicroStation, Traffic Modeling, and Adobe/Bluebeam.
• Exceptional communication and interaction skills are required

Physical demand and requirements

This position requires a professional, courteous attitude as the daily work includes interaction with staff in multiple departments and locations. The employee must be able to frequently lift and/or move up to 30 pounds. The position requires the ability to travel up to 20% of the time requiring a current driver’s license and background checked clear driving record. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

The pay for this position has a range of $28.00 - $34.00 per hour. The actual offer will carefully consider a range of factors, including your skills, qualifications, and experience.

Application Deadline: 8/31/2025

Benefits

At FHU we seek to provide a benefits package that helps our team maintain a healthy work-life balance - a concept that is a guiding principle for us. Employees enjoy benefits including:

• Medical/RX, HSA, Dental, Vision, Life, and Disability; all of which FHU contributes a significant portion towards or, for some plans, covers 100% of the premiums
• Generous Vacation and Sick leave programs
• 401(k) with employer match and discretionary Profit Sharing
• Adoption Assistance program
• Flexible schedules and options for remote work are available but may not be conducive to every employee and position.
• Professional and career development opportunities including tuition reimbursement for continuing education.
• Support of employee participation in professional and technical societies & various civic organizations.
• Reimbursement of professional certification and registration fees.
• This position is eligible to participate in our annual discretionary bonus plan.

FHU Employees are encouraged to participate in a variety of internal committees which include groups such as the Technology Committee, CAD Committee, FHUlanthropy Committee and the FHUn Committee, which plans multiple events that keep energy (and bragging rights) high and helps us remain a tight-knit team. We also enjoy many opportunities to socialize at various FHU sponsored events throughout the year.