Hybrid Onboarding Coordinator at Ingenovis Health

SUMMARY:

The Onboarding Coordinator is responsible for performing assigned department tasks, including, but not limited to, the various activities required to prepare field staff to be credentialed successfully such as: background, drug and medical screening coordination, requirements mapping, expirations and other operations support functions.

RESPONSBILITY:

• Complete tasks based on assigned function (e.g., requirements, background, audits, etc).
• Build expert, knowledge of credentialing and compliance requirements to include, but not limited to, the various activities required to prepare the healthcare providers credentialed compliance file successful.
• Respond quickly, professionally, and accurately to internal and external inquiries.
• Conduct research with available resources to satisfy inquiries.
• Meet personal/team qualitative and quantitative targets.
• Document status updates and ongoing communication in designated operations/database.
• Collect and affirm quality of credentials and compliance requirements meet client, organization, and Joint Commission standards.
• Works within the Credentialing department to effectively and efficiently relay necessary information to cross functional teams including those of a sales and support nature.

• Must have ability to support business projects such as job action events (strikes) on weekends, and after hours as needed.
• Works across all companies: Fastaff, USN, Trustaff, and other brands as needed
• May require travel.
• Performs additional duties as requested by management.

REQUIREMENTS AND EXPERIENCE

• High School Diploma or equivalent
• Two (2) years of office experience
• Prior experience in credentialing
• Prior experience in a healthcare, staffing, or human resources environment
• Prior work experience in a customer service industry
• Knowledgeable in the use of Microsoft Office products

PHYSICAL DEMANDS AND WORK ENVIRONMENT 

• Must have use of sensory skills to effectively communicate and interact with other employees and the public through use of the telephone and face to face contact

• Must have the capability to effectively use and operate various items of office related equipment such as but not limited to the computer, calculator, copier, and fax machine
• Must be able to sit for long periods of time with low periods of reaching and standing

RESERVATION OF RIGHTS:

 Essential functions contained within this job description are listed above; they are subject to change at any time due to reasonable accommodation or other reasons set forth by management.

Ingenovis Health is an Equal Opportunity Employer