Hybrid Customer Experience Specialist at Army and Air Force Exchange Service (AAFES)
Army and Air Force Exchange Service (AAFES) · Fort Lee, United States Of America · Hybrid
- Junior
- Office in Fort Lee
Job Description
Employment Category
Job Tier
Job Qualifications
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Supervisor
Facility Name
Job Type
Salary Minimum
Salary Maximum
Exchange Location
Major Duties
Operates a cash register or other sales related equipment to enter new accounts, sales related equipment, sales transactions, refunds, or other related transactions. Verifies and accepts multiple tenders for payment and makes change with accuracy and zero variance tolerance.
Provides specialty product knowledge and superior sales skills to serve the customer. Builds an engaging and productive trust relationship with the customer in order to deliver a personalized shopping experience.
Maintains program compliance with regards to safety/security/service procedures in all aspects of recordkeeping, inventory, storage/display, and sales.
Maintains documentation requirements for specialized area (such as license, registration, stamps, etc.)
Actively communicates/promotes the benefits of the Military Star credit card to customers in order to drive sales growth and increase customer loyalty.
Performs other duties as assigned.