Hybrid Bookstore Assistant - Pool at Tacoma Community College
Tacoma Community College · Tacoma, United States Of America · Hybrid
- Junior
- Office in Tacoma
About the Department
Tacoma Community College is a public two-year institution that serves a diverse population of approximately 14,000 students. We embrace our identity as a community college and strongly encourage applications from candidates who recognize and honor the important role that equity, diversity, and inclusion brings to an educational community. Our stated mission is to create meaningful and relevant learning, inspire greater equity, and celebrate success in our lives and in our communities. We are recognized nationally as an, Achieving the Dream "leader college" and our faculty are engaged in innovative work to improve student retention and program completion. According to the Community College Survey of Student Engagement, TCC ranks high on measures of active learning and academic challenge, thanks to our creative and scholarly faculty. We seek to recruit and retain a workforce that:
- Reflects the diversity of our community.
- Values intellectual curiosity and innovative teaching.
- Is attracted by the campus mission promoting equitable access to educational opportunities.
- Cares about student success and collaborates on strategies to facilitate success for underrepresented populations.
- Welcomes difference and models respectful interaction with others.
- Engages effectively with the community both within and outside of TCC.
Position Highlights
Perform customer service duties including assisting customers on the sales floor, answering questions and phone inquiries. Check-in, price, and stock merchandise. Count inventory and make adjustments in bookstore database system. Operate a cash register to sell books, supplies, sundries, and other related merchandise. This position works closely with bookstore staff as part of a team.
*This recruitment is to establish an applicant pool for future vacancies. Individuals will be contacted as vacancies occur.
Position Duties
- Assist customers with books and other related merchandise.
- Receive and price merchandise.
- Provide clerical support functions including make copies, run reports, fax, and mail distribution.
- Stock merchandise and arrange displays.
- Assist with inventory periodically either manually or via a hand held scanning device.
- Operate a cash register and process various forms of payments.
- Verify cash at the beginning and end of each shift and complete cash reports.
- Enter information into the Bookstore database.
- Perform other related duties as needed.
Minimum Qualifications
- High school diploma or GED or equivalent.
- Intermediate data entry and computer skills in Microsoft Word and Excel.
- Cash handling experience.
- Sales or cashiering experience.
- Experience with retail POS systems, cash registers, bar code printers, and scanners.
- Successful completion of a criminal history background check prior to employment.
- An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace.
- Ethics and integrity.
- Excellent customer service skills; including building and maintaining internal/external customer satisfaction and the ability to problem solve.
- Become familiar with campus resources and policies, campus mail, and Outlook.
- Polite telephone etiquette. Ability to handle multiple phone lines.
- Strong written and oral communication skills.
- Ability to follow directions and meet the needs of the department.
- Dependability in working assigned shifts.
Other Qualifications
Complete application packages must include the following:
This is part-time hourly position is bound by the WAC 357-04-045 provisions above and is scheduled to work up to 17 hours per week. The salary is $16.66-$17.40 per hour. Some flexibility in scheduling is required to meet the needs of the Bookstore. A collective bargaining agreement exists and membership in the Washington Federation of State Employees or payment of a service fee may be available upon employment. TCC Part-time hourly and student employees including work study students, will accrue one hour of paid sick leave for every 40 hours worked. Hourly non-student employees may be applicable for comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long- term disability insurance plans and retirement benefits are also provided. For more information, please visit our employment page/employment benefits: https://www.tacomacc.edu/about/employment/
Human Resources
6501 S 19th St Bldg. 14, Tacoma WA 98466
www.tacomacc.edu/about/employment