Hybrid COLLECTOR - Range 12 / NON at Municipality of Anchorage, AK

About the Department

Open to the general public and any current Municipal employee.

This is a non-represented position (no union affiliation) and is subject to the provisions of the Personnel Rules of the Municipality of Anchorage.

DEPARTMENT: Finance

HOURS OF WORK: Monday - Friday, 8:00 am - 5:00 pm

LOCATION: City Hall - 632 W 6th Ave, Suite 510

**Starting pay does not exceed the midpoint of the displayed pay range**

To be considered for employment, applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

Position Duties

The Collector position is responsible for efficiently and accurately completing a wide range of collection duties focusing on Delinquent Criminal and Civil Fines and Fees (DCF) as well as other debt due to the Municipality. Under minimal supervision responds timely to customer inquiries by phone, email/mail or in person; operates as a cashier by processing payments at public counter as well as mailed payments; performs research and skip-tracing on cases sent for collection from the State of Alaska Court; update the CourtView database with the most current information as well as noting cases with necessary information to track collections process. Collector maintains cases by processing bankruptcy notifications, court-ordered adjustments and death notices. Assures all payments are accurately and timely posted and refunds are issued when necessary. This position is critical in 
the filing of writs of garnishment to the State of Alaska PFD Division and the application of garnished funds received to the defendant's cases. Posts payments received from the Municipality's third-party collection agency to the CourtView database and reconciling balances between the two. 

Minimum Qualifications

Bachelor’s degree in Public Administration, Business Administration, Accounting, or a related discipline, and experience in the collection of utility, tax, medical, or sales accounts, or collecting delinquent accounts receivable. 

OR

Associate’s degree in Public Administration, Business Administration, Accounting, or a related discipline, and two (2) years of experience in the collection of utility, tax, medical, or sales accounts, or collecting delinquent accounts receivable. 

OR

High school diploma, GED, or equivalent and four (4) years of experience in the collection of utility, tax, medical, or sales accounts, or collecting delinquent accounts receivable. 

Extensive computer use required as well as experience with various business equipment. computer programs include, but are not limited to:
MS Windows, Word, Outlook, Edge and Google Chrome with a strong focus on Excel and SAP accounting system. 

Position also accesses:
PACER, Collection Agency portal, Accurint, Revenue Permanent Fund Information (RPFI) database and APD's Tiburon system.

Other Qualifications

The Municipality Of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to http://www.uscis.gov/E-verify. E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

If selected for hire, the appointment in this position will be conditional based upon a satisfactory background check. A background check encompasses criminal history, verifying education, and verifying dates of employment.

All required certifications and licenses must remain current for the duration of employment.

Military Service Interview Preference:
Veterans or who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.

Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach proof of current service to the application.  Proof of current service can be shown by submission of a statement of service which, at a minimum, shows full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment.  The statement of service must be on a form or letterhead of the individual’s command organization and show the name, signature, title and contact information for the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration.

The Municipality of Anchorage is an employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.

Application Process:
Once an applicant clicks the "Apply" link underneath the header section of a vacancy announcement, they will be directed to the www.GovernmentJobs.com website to log into their existing account (or to create an account) of their application profile.  Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account.  NOTE: The GovernmentJobs website and applicant's profile accounts are not administered by the Municipality of Anchorage.  For technical assistance or customer service regarding an account profile, applicants may contact the GovernmentJobs customer support line at 1-855-524-5627.
 
For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Human Resources Department at (907) 343-4442 during regular business hours of Monday – Friday 8:00 a.m. - 5:00 p.m. Alaska Time.
 

The MOA is an EO and AA employer and complies with Title I of the ADA. 

For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at (907) 343-4571

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