Hybrid Manager of Wastewater Collections at City of Lancaster (PA), PA

About the Department

Leads, plans, directs, supervises, and coordinates the construction, operation, and maintenance of the wastewater collection system and municipal separate storm sewer system (MS4), assuming responsibility for the collection of wastewater and storm water conveyed through the City’s collection system. Servies as a leader and mentor for staff under the purview of this position.

Position Duties

• Directly supervises and leadssubordinate collection system staff to ensure proper operation and maintenance of the collection system.
• Provides exemplary leadership to all staff and fosters the development of future leaders as part of a succession planning culture. 
• Follows safe practices in the performance of duties. Identifies and mitigates hazards.
• Determines schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment and skill of personnel.
• Trains, reviews and evaluates safety procedures with crew. This position is responsible for all Excavation and Trench Safety for the department, including ensuring proper safety equipment is used, maintained, and available at all times. Ensure self and staff are trained as Competent Persons as defined by OSHA 1926 Subpart P. 
• Requests materials and supplies as required by the City’s purchasing manual as may be updated from time to time. Ensures purchasing falls strictlyin line with city policy and state contracting law. 
• Collaborates with City and consultant personnel to identify, define and solve operational problems for both the collections system and, if needed, lifts stations maintained by the City.
• Maintains safety records and prepares reports.
• Monitors employees’ work levels, reviews performance and prepares performance evaluations for all subordinate employees.
• Consults with other management, engineers, contractors, and equipment manufacturers to ensure Best Management Practices and sound engineering principles are implemented.
• Investigates and resolves customer service complaints and prepares reports on actions taken or recommended.
• Assists the Deputy Director(s) to prepare routine and special reports relative to the collection system, as required by management or regulatory agencies by providing the necessary data and information from collection system maintenance activities.
• Ensures the maintenance and recordkeeping of all collection system activities including, cleaning, repairs, preventative maintenance activities and proposed work.  Logs these records in the City’s data systems implemented and used at the time. Generates reports as needed from the CMMS system for Federal, State and local requirements.
• Supervises the repair and installation of sewer mains, laterals, sewer manholes, catch basins, and other related appurtenances of the collection systems. 
• Operates and supervises the operation of various types of equipment, such as blowers, high pressure cleaning trucks, power rodders, vactor trucks, televising equipment, and various other types of safety equipment.
• Prepares the Department’s Annual Operating Budget at Step 1 for review and approval by the Deputy Director. 
• Assists the Deputy Director(s) in monitoring the annual line-item expenditure budget for the collection system unit.
• Keeps abreast of new technologies and safety measures used in the collection system field.
• Responsible for ensuring collection system inspections are conducted and documentation maintained per Publicly Owned Treatment Works (POTW’s) National Pollutant Discharge Elimination System (NPDES) Permits.
• Assists the GI and Parks Maintenance Supervisor in the maintenance of green infrastructure BMPs that may be installed and owned by the City to meet the Chesapeake Bay/Conestoga River TMDL and the MS4 program.
• Prepares drafts of policies and procedures for the Deputy Director(s) to review to ensure the City’s compliance with regulatory requirements relating to the collection system operations.

Minimum Qualifications

Education, Training and Experience

• Graduation from High School or completion of a GED is required. Bachelor’s degree preferred or equivalent in experience, in the construction, maintenance, and operation of sanitary sewers and lift stations.
• At least four (4) years’ experience in the Collection System Field.
• At least three (3) years of experience in a leadership role is required, with a proven track record of teamwork, team development, and multi-disciplinary collaboration is required. 

• Possession of a valid Pennsylvania State Driver’s License is required.Possession of a Commercial Driver’s License (CDL) is preferred. 
• Possession of a Class “E” certification for wastewater as required by the Pennsylvania Department of Environmental Protection or the ability to obtain certification within 24 months of hire date and/or through reciprocity.
• Maintain certification as an Excavation & Trenching Competent Person as described in 29 CFR 1926 Subpart P. New hires must obtain this within 180 days of hire (City will provide training). 

Other Qualifications

• Knowledge of safe practices related to wastewater operations.
• Knowledge of the principles of engineering as applied to the repair and maintenance of wastewater lines, pumping stations, metering stations and odor control stations.
• Knowledge of the methods, equipment, materials, and operating and maintenance practices used in the construction, maintenance, and repair of a modern wastewater collection system.
• Knowledge of the principles and practices of civil and sanitary engineering.
• Knowledge of effective supervisory practices and motivational techniques.
• Ability to read and understand prints, As-Builts, and equipment manuals.
• Proven proficiency in knowledge, understanding and use of the Microsoft (or similar) Suite of tools (Word, Excel, Outlook or Lotus notes) is required.
• Proven ability to interpret, verify, and accurately enter data into a computer database is required. An example would be the Computerized Maintenance Management System (CMMS)and Geographic Information System (GIS).
• Proven ability to work well under pressure and to maintain positive interactions with both external and internal customers is required.
• Proven ability to multi-task in a fast-paced environment is required.
• Ability to be organized and maintain records.
• Ability to operate a vehicle on private and public streets is required.
• Skill in motivating, developing and directing people as they work, identifying the best people for the job.
• Positive interpersonal skills are required.
• Proven ability to work quickly and effectively to emergency situations is required.
• Proven ability to communicate in English both orally and writing is required.
• Proven ability to work as part of a team and to collaborate successfully with others is required. 
• Proven ability to adapt to new or changed situations and to show flexibility in making improvements in work processes and operations is required.
• Proven ability to exhibit customer-centered behaviors and to focus on customer needs is required.
• Proven ability to commit to excellence in service and to continuous improvement is required.

• Indoors, environmentally controlled. 
• Outdoor, exposed to inclement weather and extreme temperature. 
• Exposure to noise and pollution.

• Personal Protective Equipment such as hard-hats, gloves, safety glasses, ear protection, rain gear, steel-toed safety shoes, rain boots and respirators. 

• Requires lifting up to 25 lbs. 

• Works around motorized or moving equipment and machinery.

• Requires working long hours and must be available to handle emergency situations after hours, weekends and holidays.
• This description was prepared to indicate the kinds of activities and levels of work difficulty required of positions in this class. It is not intended as a complete list of specific duties and responsibilities.