Hybrid Practice Manager at Specialty1 Partners
Specialty1 Partners · Charlotte, United States Of America · Hybrid
- Professional
- Office in Charlotte
Queen City Endodontics, a thriving specialty dental practice in Charlotte, NC is looking for a talented and driven Operations Manager to help us deliver world-class care and exceptional patient experiences. If you're passionate about leadership, patient service, and building strong, supportive teams — we want to hear from you.
Why Join Queen City Endodontics?
At Queen City Endodontics, we believe in collaboration, growth, and putting patients first. Our team includes specialists, dental assistants, sterilization techs, patient care coordinators, and administrative leaders who work together to provide high-quality, compassionate care. We foster a respectful, inclusive workplace where team members feel empowered to do their best work — and supported in every aspect of life, in and outside the office.
What You’ll Do
As Operations Manager, you’ll lead day-to-day practice operations, support and develop team members, and ensure a positive and efficient patient journey. You’ll work closely with clinical leadership to oversee office workflows, financial performance, and compliance with healthcare regulations.
Key responsibilities include:
- Overseeing day-to-day operations to ensure efficiency and patient satisfaction
- Managing budgets, forecasts, and financial performance
- Overseeing purchasing, inventory, and general office supply planning
- Ensuring compliance with OSHA, HIPAA, and other regulations
- Implementing and monitoring key performance indicators (KPIs)
- Supporting and mentoring staff through training, feedback, and team development
- Managing insurance and billing processes, including AR and claims resolution
- Coordinating all other office responsibilities as needed
- Monday–Friday schedule, 8:00 AM – 5:00 PM
What You Bring
- 2+ years of experience in dental office management or a related healthcare operations role
- Strong understanding of insurance verification, billing, and AR management
- Experience with P&L oversight and cost control
- Proven leadership skills with a focus on culture and accountability
- Familiarity with dental EMR systems (WinOMS experience a plus)
- A calm, confident presence with the ability to lead through change and challenges
Your Benefits & Perks:
We offer a comprehensive benefits package designed to support you in all aspects of your life, including:
- Sign-on bonus offered!
- BCBS High Deductible & PPO Medical insurance Options
- VSP Vision Coverage
- Principal PPO Dental Insurance
- Complimentary Life Insurance Policy
- Short-term & Long-Term Disability
- Pet Insurance Coverage
- 401(k)
- HSA / FSA Account Access
- Identity Theft Protection
- Legal Services Package
- Hospital/Accident/Critical Care Coverage
- Paid Time Off
- Diverse and Inclusive Work Environment
- Strong culture of honesty and teamwork
#priority
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
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